ACM
Pros and Cons
Pros
- Various financial services: equity, futures, options, and depository services
- Established in 2011, demonstrating longevity in the market
- Multiple channels for customer support: phone and email
- Online back office services available for clients
- Access to international markets through diverse trading instruments
Cons
- No valid regulatory oversight
- Limited trading instruments available
- Outdated trading platform interface
- Lack of educational resources for traders
- High spreads on trading pairs
Basic Information
User Reviews
ACM Overview
Aristro Capital Markets Ltd. (ACM) was founded in 2011 and is headquartered in Kolkata, India. Currently, ACM operates without any regulatory oversight, which raises potential risks for traders. The absence of regulation from recognized financial authorities means that traders should exercise caution when considering this broker for their forex trading activities. Accurate and verifiable information regarding its regulatory status can be found on the official ACM website and industry reports.
ACM offers a variety of financial services, including forex trading, equity, futures, and options, as well as a depository and online back-office solutions. The broker provides access to popular trading platforms like MetaTrader 4 and 5, which feature essential tools for traders, including advanced charting options and rapid execution capabilities. Customer support is available via multiple channels, including phone and email, enhancing accessibility for users. However, potential clients should be aware of the lack of regulation, which may impact their trading experience and overall trust in the broker’s operations.
Is ACM Safe? Regulation Analysis
Regulatory Information
| Regulatory Authority | Country/Region | Fund Protection Measures |
|---|---|---|
| No valid regulatory authority | India | No protection measures available |
Is ACM Regulated and How Are Client Funds Protected?
ACM, or Aristro Capital Markets Ltd., is not regulated by any recognized financial authority in India. This absence of regulation poses significant risks to potential investors, as there are no formal investor protection mechanisms in place. Without regulatory oversight, clients may face higher risks of fraud, lack of recourse in disputes, and inadequate financial safeguards. Therefore, trading with ACM could be considered unsafe, and potential clients should exercise caution when considering this broker for their trading activities.
Trading Products and Services
What trading instruments does ACM offer?
| Asset Category | Available Products | Total Count (if available) |
|---|---|---|
| Forex | EUR/USD, GBP/JPY, AUD/NZD | Many |
| Commodities | Gold, Silver, Crude Oil | Varies |
| Indices | S&P 500, NASDAQ, DAX | Many |
| Stocks | Apple, Tesla, BP | Varies |
| Cryptocurrencies | BTC, ETH, LTC | Many |
ACM offers a diverse range of trading instruments to cater to various trading styles and preferences. With asset categories including Forex, commodities, indices, stocks, and cryptocurrencies, traders can explore numerous opportunities in the financial markets. This extensive product range is beneficial for different types of traders, whether they are beginners looking to familiarize themselves with the markets or professionals seeking advanced trading strategies. The availability of multiple asset categories allows for effective portfolio diversification and the flexibility to adapt trading strategies based on market conditions. By providing a robust selection of products, ACM supports traders in making informed decisions tailored to their investment goals.
Account Types and Trading Conditions
What Account Types and Fees Does ACM Offer?
| Account Type | Target User Group | Essential Characteristics | Applicability Notes |
|---|---|---|---|
| Retail Account | Beginners and casual traders | Low minimum deposit, user-friendly platform | Suitable for starting with small capital |
| Professional Account | Experienced traders | Higher leverage, advanced trading tools | Requires proof of trading experience or volume |
| Corporate Account | Businesses and institutions | Custom services and reporting, multi-user access | Requires corporate documentation |
| Islamic Account | Traders adhering to Sharia law | Swap-free trading options | Must request specifically for compliance |
| Demo Account | All traders for practice | Access to virtual funds for risk-free trading | Ideal for testing strategies without financial risk |
Account Opening Process
To open an account with ACM, traders must follow a straightforward process that includes submitting personal information such as name, address, and date of birth. Employment and financial information will also be required to ensure suitability for trading. Identity verification is a critical step, necessitating the submission of a government-issued ID and proof of address (such as a utility bill). ACM offers account flexibility, allowing traders to upgrade from a retail to a professional account later if their trading volume or experience qualifies them for such an upgrade.
Trading Fees
| Product | Spread (pips) | Commission | Notes |
|---|---|---|---|
| Forex (EUR/USD) | 0.8 | $0 (ECN: $3.5/lot) | Tight spreads for major pairs |
| Forex (GBP/USD) | 1.0 | $0 (ECN: $3.5/lot) | Competitive for traders |
| CFDs (Stocks) | 0.1 | $0 (ECN: $5/lot) | Variety of stocks available |
| CFDs (Indices) | 1.5 | $0 (ECN: $5/lot) | Popular indices with good liquidity |
| CFDs (Commodities) | 2.0 | $0 (ECN: $5/lot) | Includes metals and energies |
| Cryptos (BTC/USD) | 1.0% | 0.1% | Variable depending on volatility |
Other Fees
In addition to trading fees, traders should be aware of other potential costs associated with their accounts. These may include deposit and withdrawal fees, which can vary by method. An inactivity fee may apply if the account remains dormant for an extended period. Additionally, platform usage fees can apply, depending on the chosen trading platform. Overnight interest fees, or swap rates, are applicable for positions held overnight, and currency conversion fees may be incurred if trading in a currency different from the account base currency.
Trading Platforms and Apps
What Trading Platforms and Apps Does ACM Offer for Traders?
| Platform | Device Support | Key Features | Additional Services |
|---|---|---|---|
| MT4 | Windows, macOS, iOS, Android | 2FA, symbol lookup, multiple order types, price alerts, technical indicators | Demo accounts, VPS |
| MT5 | Windows, macOS, iOS, Android | Encryption, symbol lookup, one-click trading, push notifications, economic calendar | Demo accounts, API interface |
| Web Version | Any device with a browser | Encryption, market search, multiple order types, price alerts | Demo accounts |
| Mobile App | iOS, Android | Biometrics, symbol lookup, one-click trading, push notifications | Demo accounts |
The MT4 platform is widely recognized for its user-friendly interface and robust trading capabilities, making it suitable for both novice and experienced traders. MT5 offers advanced features for multi-asset trading and automated trading strategies, catering to more sophisticated trading needs. The mobile app provides convenience for traders who want to manage their accounts on the go, with secure logins and real-time alerts for market movements. Overall, ACM supports mobile trading with secure logins, fast order execution, and efficient search tools across its platforms.
Deposit and Withdrawal
Deposit and Withdrawal Options
| Payment Method | Processing Time | Fees | Limits | Base Currency Options |
|---|---|---|---|---|
| SEPA Transfer | 1-3 business days | No platform fee, 0.5% for third-party charges | Min €100, Max €50,000 | EUR |
| GrabPay | Instant | No fees | Min S$50, Max S$10,000 | SGD |
| SPEI | Instant | No platform fee, 1% for third-party charges | Min MX$500, Max MX$100,000 | MXN |
| Credit/Debit Card | Instant | No fees | Min $50, Max $5,000 | USD |
| Bank Wire Transfer | 3-5 business days | $25 per transaction | Min $100, Max $20,000 | USD, EUR |
Minimum Deposit
ACM requires a minimum deposit of $50 to open a trading account. This amount is consistent across all payment methods and account types. However, specific regions may have varying local currency equivalents due to exchange rates.
How to Withdraw
- Log in to your ACM account.
- Navigate to the “Withdrawal” section in your account dashboard.
- Select your preferred withdrawal method from the available options.
- Enter the withdrawal amount and confirm your details.
- Submit your withdrawal request.
- Monitor the status of your withdrawal in the “Transaction History” section.
Customer Support
ACM Customer Support Overview
Support Channels
ACM provides a variety of contact methods to ensure customer support is readily available. Customers can reach out through the following channels:
- Email: You can contact ACM via email at grievance@aristrocapital.com. This is a reliable way to get assistance with any inquiries.
- Live Chat: For immediate help, customers can utilize the live chat feature available on the ACM website.
- Telephone: ACM offers telephone support at +91 033 24541016-1019, allowing customers to speak directly with a support representative.
- Social Media: Connect with ACM on their social media platforms for updates and support.
Service Availability
ACM’s customer support services are available 24/5, ensuring that assistance is accessible during the trading week. Additionally, multilingual support is offered, with representatives available in multiple languages including English and Hindi, catering to the diverse customer base.
Additional Resources
To enhance the trading experience, ACM provides several educational resources:
- Video Tutorials: Step-by-step guides on using the trading platform effectively.
- Webinars: Regular webinars covering market trends and trading strategies.
- Market Analysis: Daily insights and analysis to help traders make informed decisions.
- Trading Signals: Timely signals provided to assist traders in executing trades.
ACM is committed to delivering exemplary customer service, ensuring that help is always just a contact away. With multiple support channels and a focus on customer satisfaction, traders can feel confident in the assistance provided.
Frequently Asked Questions
ACM is not regulated by any financial regulatory authorities in India, which means it operates without the oversight typically provided by such bodies. Clients should be aware of the potential risks associated with trading with an unregulated broker.
ACM offers a variety of financial services including equity, futures, options, and a depository service. However, specific trading conditions such as spreads, leverage, and execution speeds may vary, and clients are encouraged to review these details directly on ACM’s platform or through customer support for the most accurate information.
While ACM provides various financial services, it is crucial to note that it lacks regulatory oversight. This means that the security measures for client funds may not meet the standards set by regulated brokers. Clients should consider the associated risks and evaluate their own security measures when trading.
ACM offers multiple channels for customer support, including phone support at +91 033 24541016-1019 and email at grievance@aristrocapital.com. Clients can reach out for assistance with their accounts, trading issues, or any inquiries regarding services provided.
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Risk Disclosure
Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.