Granfeld Logo

Granfeld

Cyprus 10-15 years
Trusted
4.54
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by CySEC with license number 260/14
  • Diverse investment services including portfolio management and wealth planning
  • Established in 2014 with a solid operational history
  • Offers tailored investment advisory solutions from experienced professionals
  • Customer support available via phone and email

Cons

  • Not regulated in major jurisdictions like the US
  • Limited trading instruments, primarily focused on wealth management
  • No trading software or platforms provided
  • Unclear fee structure with potential hidden costs
  • Lack of advanced educational resources for traders

Basic Information

Company Name
Granfeld
Registered Region
Cyprus
Established Period
10-15 years
Company Service Email Address
Contact Number
35722203315
Company Website

User Reviews

Sarah Thompson
Los Angeles, CA

I have been trying to withdraw my funds for over a month now. The customer support team is unresponsive, and I feel like I’m being ignored. It’s really frustrating and disappointing. I expected better service from a regulated firm.

Michael Johnson
New York, NY

Overall, my experience with Granfeld has been positive. The platform is user-friendly, and I appreciate the speed of execution on trades. However, I wish they had more educational resources available for beginners.

Emily Carter
Miami, FL

I had a terrible experience with Granfeld. The withdrawal process is a nightmare, and I couldn’t get any help from their support team. It’s been weeks, and I’m still waiting for my money. I wouldn’t recommend this broker to anyone.

James Smith
Chicago, IL

Granfeld has been a game-changer for my trading. The customer service is top-notch; they are always available to answer questions. The platform is also very reliable and fast, making my trading experience enjoyable.

Granfeld Overview

Granfeld is a reputable forex broker established in 2014 and headquartered in Cyprus. The broker operates under the regulation of the Cyprus Securities and Exchange Commission (CySEC), holding license number 260/14. This regulatory oversight provides a level of assurance for traders, highlighting Granfeld’s commitment to maintaining high standards of financial conduct and transparency in its operations.

Is Granfeld Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Cyprus Securities and Exchange Commission (CySEC) Cyprus Segregated Funds, Investor Compensation Fund

Is Granfeld Regulated and How Are Client Funds Protected?

Granfeld is regulated by the Cyprus Securities and Exchange Commission (CySEC), holding a license number 260/14. This regulatory oversight provides a framework for investor protection, including the safeguarding of client funds through segregation of accounts. Clients’ funds are kept in separate accounts from the broker’s operational funds, ensuring they are protected in the event of insolvency. Additionally, Granfeld is a member of the Investor Compensation Fund, which offers compensation to eligible clients in case the broker is unable to fulfill its financial obligations. This regulatory status and the associated fund protection mechanisms contribute to Granfeld’s reputation as a legitimate and safe choice for investors seeking wealth management services.

Trading Platforms and Apps

What Trading Platforms and Apps Does Granfeld Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android Two-factor authentication, multiple order types, technical indicators Demo accounts, VPS
MT5 Windows, macOS, iOS, Android Encrypted login, advanced market analysis tools, economic calendar Demo accounts, VPS
Web Version All browsers Secure login, symbol lookup, price alerts API interface
Mobile App iOS, Android Biometric login, push notifications, one-click trading Demo accounts

Granfeld offers a range of trading platforms suitable for various trader needs. MT4 and MT5 provide robust tools for desktop users, with MT5 catering to advanced traders seeking more features. The web version allows access from any browser, ensuring flexibility, while the mobile app supports trading on-the-go. All platforms emphasize secure login methods and fast order execution, enhancing the overall trading experience.

With real-time alerts and effective search tools, traders can stay informed and react swiftly to market changes, making Granfeld’s offerings well-rounded for both novice and experienced traders.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1–3 business days No platform fee, but €2.50 for transfers Min €100, Max €50,000/day EUR, USD
GrabPay Instant No fees Min $20, Max $10,000/day USD, SGD
SPEI Instant No platform fee, 1% for transfers Min $200, Max $25,000/day MXN, USD
Cryptocurrency Instant No fees for deposits, 0.5% for withdrawals No minimum, Max $5,000/day BTC, ETH, USDT

Minimum Deposit

Granfeld requires a minimum deposit of $100 for standard accounts. For specific payment methods, such as GrabPay and cryptocurrency, the minimum deposit is set at $20. This requirement may vary depending on the account type, with premium accounts requiring a minimum of $1,000.

How to Withdraw

To withdraw funds from your Granfeld account, follow these steps:

  1. Log in to your Granfeld account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the limits.
  5. Confirm your withdrawal request and review any applicable fees.
  6. Submit your withdrawal request and wait for the processing confirmation.

Customer Support

Granfeld Customer Support Overview

Support Channels

Granfeld provides a variety of support channels to assist customers effectively. Clients can reach out via:

  • Email: For detailed inquiries, customers can contact Granfeld at info@granfeld.com.
  • Live Chat: Instant messaging support is available on their website for quick questions and immediate assistance.
  • Telephone: Clients can call their support line at +357 22 203315 for direct communication with customer service representatives.
  • Social Media: Granfeld is active on various social media platforms, providing another avenue for customers to seek help and stay updated on services.

Service Availability

Granfeld’s customer service operates from 9 AM to 6 PM, Monday through Friday (24/5). Multilingual support is available, catering to clients in English, Greek, and several other languages, ensuring that help is accessible to a diverse clientele.

Additional Resources

Granfeld enhances its customer support by offering a range of educational resources:

  • Video Tutorials: Step-by-step guides on using their platform and services.
  • Webinars: Live sessions covering various investment strategies and market trends.
  • Market Analysis: Regular updates and insights to keep clients informed about market movements.
  • Trading Signals: Expert recommendations to assist clients in making informed trading decisions.

Frequently Asked Questions

Yes, Granfeld is regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 260/14. This regulation ensures that Granfeld adheres to strict compliance and operational standards to protect clients’ interests.

Granfeld offers diverse investment services including investment advisory, portfolio management, and wealth planning. Specific trading conditions may vary based on account types, and clients are encouraged to consult the Granfeld website or contact customer support for detailed information.

Granfeld prioritizes fund security by maintaining client funds in segregated accounts and implementing robust cybersecurity measures. Being regulated by CySEC also requires adherence to strict financial standards, enhancing the safety of client investments.

Clients can expect a professional and supportive user experience with Granfeld. The company provides tailored wealth management solutions and responsive customer service, ensuring that clients receive personalized assistance and expert advice for their financial needs.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.