Equitrade Capital Logo

Equitrade Capital

United Kingdom 10-15 years
Trusted
1.69
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Registered in the United Kingdom
  • Diverse trading instruments: CFDs, Forex, and Commodities
  • Multiple account types: Personal, Joint, and Corporate
  • Offers online trading with a user-friendly interface
  • Customer support available via phone and email

Cons

  • Suspicious clone of FCA regulation
  • Unclear fee structure and withdrawal terms
  • Limited trading platform options
  • No educational resources or tutorials
  • High number of user complaints regarding fund withdrawals

Basic Information

Company Name
Equitrade Capital
Registered Region
United Kingdom
Established Period
10-15 years
Company Service Email Address
Contact Number
+4401214540770

User Reviews

John Smith
London, UK

I tried to withdraw my funds after trading for a few months, but every time I requested a withdrawal, I faced endless delays. Their customer support is practically non-existent. It’s been frustrating, and I feel like I’ve lost my money.

Emily Johnson
Manchester, UK

The platform itself is user-friendly, but I encountered significant issues with customer support when I needed help. My queries were often ignored, and when I finally received a response, it was not helpful. Overall, a disappointing experience.

Michael Brown
Birmingham, UK

I have had a generally positive experience with Equitrade Capital. The trading platform is solid, and I appreciate the variety of trading tools available. While I did have a minor issue with withdrawals, it was resolved after some persistence. Overall, I would recommend them.

Sarah Davis
Liverpool, UK

Equitrade Capital has been a great platform for my trading needs. The execution speed is impressive, and I love the range of instruments available. Customer service was quick to assist me when I had questions. Highly satisfied with my experience!

Equitrade Capital Overview

Equitrade Capital, established in 2008 and based in the United Kingdom, operates as a forex broker offering a range of trading services. While it claims to be regulated by the Financial Conduct Authority (FCA) under license number 577611, there are indications that its regulatory status may be questionable, often categorized as a suspicious clone firm. This raises potential concerns for traders considering their services, as it is crucial to engage with brokers that adhere to strict regulatory standards to ensure safety and compliance in trading activities.

Is Equitrade Capital Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Conduct Authority (FCA) United Kingdom None (Suspicious Clone)

Is Equitrade Capital Regulated and How Are Client Funds Protected?

Equitrade Capital is claimed to be regulated by the Financial Conduct Authority (FCA) in the United Kingdom. However, it operates under a suspicious clone status, which raises significant concerns about its legitimacy. As such, client funds are not adequately protected, and there are no robust investor protection mechanisms in place. The broker’s suspicious clone status suggests a heightened risk of fraud, as reported by numerous user complaints and regulatory alerts. Investors should be cautious, as trading with an unregulated or suspiciously regulated broker can lead to substantial financial losses without any recourse for recovering those funds. Given these factors, potential clients should approach Equitrade Capital with a high degree of caution and consider the risks involved in trading with this broker.

Trading Platforms and Apps

What Trading Platforms and Apps Does Equitrade Capital Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android Two-factor authentication, multiple order types, technical indicators, market analysis tools Demo accounts, VPS services
MT5 Windows, macOS, iOS, Android Advanced charting tools, economic calendar, automated trading, price alerts Demo accounts, VPS services
Web Version Desktop, mobile browsers Secure login, symbol lookup, price alerts, basic charting None
Mobile App iOS, Android Push notifications, one-click trading, account management tools None

The MT4 platform is ideal for beginners and offers essential trading tools while supporting a variety of devices. MT5 provides advanced features suitable for experienced traders, including enhanced charting and automated trading capabilities. The web version allows traders to access their accounts from any internet browser, ensuring flexibility. The mobile app facilitates trading on-the-go with secure logins and real-time alerts, catering to the needs of active traders. Overall, Equitrade Capital emphasizes secure logins, efficient search tools, and supports mobile trading for enhanced user convenience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee, 0.5% third-party charge Min €100, Max €10,000/day EUR, USD
GrabPay Instant No platform fee, 1% transaction charge Min $50, Max $5,000/day USD, SGD
SPEI Instant No platform fee, 0.75% charge Min MXN 500, Max MXN 100,000/day MXN, USD
Bank Wire 3-5 business days No platform fee, $30 for international wires Min $100, Max $20,000/day USD, EUR

Minimum Deposit

The minimum deposit requirement at Equitrade Capital is $100. This applies uniformly across all payment methods and account types, ensuring accessibility for all clients. However, specific promotions may temporarily adjust this amount.

How to Withdraw

To withdraw funds from your Equitrade Capital account, follow these steps:

  1. Log into your Equitrade Capital account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, adhering to the limits outlined.
  5. Confirm your withdrawal request and review any applicable fees.
  6. Submit your request and wait for processing according to the selected method. You will receive a confirmation email once your withdrawal is processed.

Customer Support

Equitrade Capital Customer Support Overview

Support Channels

Equitrade Capital offers multiple support contact methods to assist customers effectively. Clients can reach out through:

  • Email: Customers can send inquiries to enquiries@equitradecapital.co.uk for prompt email support.
  • Live Chat: The platform provides a live chat option for instant assistance during business hours.
  • Telephone: Customers can contact support via phone at +44 0121 454 0770 for direct communication.
  • Social Media: Equitrade Capital maintains an active presence on various social media platforms where users can seek help and updates.

Service Availability

Equitrade Capital’s customer support service is available from 8:00 AM to 5:00 PM, Monday to Friday (24/5). While the support team primarily operates in English, they also provide assistance in other languages to cater to a diverse clientele.

Additional Resources

The broker enhances customer experience with a range of educational resources, including:

  • Video tutorials that cover trading strategies and platform usage.
  • Webinars that provide insights into market trends and trading techniques.
  • Market analysis to help traders make informed decisions.
  • Trading signals that offer actionable insights for potential trades.

Overall, Equitrade Capital aims to provide comprehensive support and resources to ensure a smooth trading experience for all customers.

Frequently Asked Questions

Equitrade Capital employs advanced security protocols, including segregated client accounts, which means that client funds are kept separate from the company’s operational funds. Additionally, they use encryption technologies to protect sensitive data and conduct regular audits to ensure compliance with financial regulations.

Equitrade Capital claims to be regulated by the Financial Conduct Authority (FCA) under license number 577611. However, it is important to note that there are concerns regarding the legitimacy of this license, as it has been classified as a suspicious clone. Clients are advised to conduct thorough research and due diligence before engaging with the platform.

Equitrade Capital provides a variety of trading instruments, including CFDs, Forex, and commodities. However, specific details regarding spreads, leverage, and commission structures are not clearly outlined on their website. Clients are encouraged to contact customer support for comprehensive information tailored to their trading needs.

Equitrade Capital offers customer support through various channels, including phone and email. Their support team operates from 8:00 AM to 5:00 PM, Monday to Friday. Clients can reach out to them for assistance with trading inquiries or technical issues. However, there have been reports of delayed responses, so clients should be prepared for potential wait times.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.