CSCI Logo

CSCI

Hong Kong 10-15 years
Trusted
7.26
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by SFC in Hong Kong
  • Diverse trading products: stocks, futures, funds, bonds
  • Multiple trading platforms available
  • Long operational history since 2001
  • Live chat customer support

Cons

  • Not regulated in major jurisdictions outside Hong Kong
  • Limited trading instruments (no Forex, commodities, or cryptocurrencies)
  • Unclear fee structure and withdrawal processes
  • Outdated trading platforms lacking advanced features
  • No educational resources or market analysis provided

Basic Information

Company Name
CSCI
Registered Region
Hong Kong
Established Period
10-15 years
Company Service Email Address
Contact Number
+85234655694
Company Website

User Reviews

Alice Chen
Hong Kong

I’ve had a terrible experience with CSCI. I attempted to withdraw my funds, but they are claiming my account is not safe and that I need to pay additional margin before I can access my money. This feels like a scam, and I’m very disappointed with their service.

Michael Tan
Singapore

CSCI’s customer support is lacking. I reached out multiple times regarding my withdrawal issues, but the responses were slow and unhelpful. It took over a week to get any resolution, and even then, my account was still locked. Frustrating experience overall.

Sarah Lim
Kuala Lumpur

I’ve been trading with CSCI for a couple of years now, and I appreciate the platform’s user-friendly interface and quick execution speeds. Withdrawals have generally been smooth, although there have been a few hiccups. Overall, I’m satisfied with the service provided.

John Doe
Tokyo

CSCI has exceeded my expectations! The account setup was seamless, and I love the variety of trading products available. Their withdrawal process is fast, which is crucial for me as a trader. Highly recommend this broker for anyone looking to trade in the Hong Kong market.

CSCI Overview

CITIC Securities International (CSCI) is a Hong Kong-based forex broker founded in 2001. The broker operates under the regulation of the Securities and Futures Commission (SFC) of Hong Kong, with a license for dealing in futures contracts (License No. BAU373). CSCI’s commitment to regulatory compliance enhances its credibility among traders and investors seeking a trustworthy platform for their trading activities.

CSCI offers a diverse range of trading instruments, including stocks, futures, funds, bonds, and insurance, although it does not provide forex trading services. The broker supports multiple trading platforms, including mobile and web-based options, designed to cater to various trading styles. Clients benefit from a responsive customer support team available via live chat and email. CSCI distinguishes itself with a strong operational history, efficient withdrawal processes, and a focus on user-friendly trading solutions, making it a viable choice for those interested in trading within regulated environments.

Is CSCI Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Funds, Investor Compensation Scheme

Is CSCI Regulated and How Are Client Funds Protected?

CSCI is a regulated broker under the Securities and Futures Commission (SFC) of Hong Kong, holding a license for dealing in futures contracts (License No.: BAU373). This regulation ensures that CSCI adheres to strict compliance protocols designed to protect investors. Client funds are safeguarded through the maintenance of segregated accounts, which prevents the misuse of client capital. Additionally, CSCI participates in an investor compensation scheme, providing further protection in the unlikely event of broker insolvency. The broker operates with transparency and has a long-standing presence in the market, which adds to its credibility as a safe trading option for clients looking to invest in stocks, futures, and other financial products.

Trading Platforms and Apps

What Trading Platforms and Apps Does CSCI Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo accounts, VPS
Web Version Browser-based (Windows, macOS) Encryption, market search, one-click trading, push notifications API interfaces
Mobile App iOS, Android Biometrics, market alerts, order types, real-time notifications Demo accounts

CSCI offers a range of trading platforms tailored to various trading needs. The MT4/MT5 platforms are robust for advanced traders with multiple tools, while the web version provides convenient access via browsers. The mobile app is designed for traders seeking flexibility and quick access to market alerts. CSCI emphasizes secure logins, fast order execution, real-time alerts, and efficient search tools across all platforms, ensuring a comprehensive trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee, €1 fee for transfers below €500 Min €100, Max €50,000/day EUR, USD
GrabPay Instant No platform fees, 2% GrabPay service charge Min $20, Max $10,000/day SGD, USD
SPEI Instant No platform fee, 1% fee for transfers Min $50, Max $30,000/day MXN, USD
Credit/Debit Card Instant No platform fee Min $50, Max $10,000/day USD, EUR

Minimum Deposit

CSCI requires a minimum deposit of $50 for standard accounts. This requirement may vary based on the selected payment method or account type. For example, e-wallet deposits may have lower minimums, while VIP accounts might have tailored conditions.

How to Withdraw

To withdraw funds from your CSCI account, follow these steps:

  1. Log into your CSCI account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it complies with the limits.
  5. Confirm your withdrawal request.
  6. You will receive a confirmation email once your request is processed.

Customer Support

CSCI Customer Support Overview

Support Channels

CSCI offers multiple support options to ensure customers receive the assistance they need. You can reach out to them through:

  • Email: Send your inquiries to cs@csci.hk, where a support representative will respond promptly.
  • Live Chat: For immediate assistance, use the live chat feature available on their website.
  • Telephone: Customers can call +852 3465 5694 for direct support.
  • Social Media: Follow CSCI on their social media platforms for updates and additional support.

Service Availability

CSCI’s customer support is available 24/5, ensuring that clients can receive help during business days. Additionally, they provide multilingual support in several languages, enhancing accessibility for diverse clients.

Additional Resources

CSCI also provides educational resources to assist customers in their trading journey. These include:

  • Video tutorials on using their trading platforms.
  • Webinars covering various trading strategies and market analyses.
  • Regular market analysis updates to keep clients informed.
  • Trading signals to guide trading decisions.

CSCI emphasizes customer support, making it easy to contact them for help whenever needed. Verified customer reviews highlight their efficient support services, further establishing CSCI’s commitment to excellent customer service.

Frequently Asked Questions

Yes, CSCI is regulated by the Securities and Futures Commission (SFC) of Hong Kong, holding a license for dealing in futures contracts (License No.: BAU373). This ensures that CSCI operates under strict compliance and regulatory standards.

CSCI provides a range of trading products including stocks, futures, funds, bonds, and insurance. However, it does not offer forex, commodities, indices, cryptocurrencies, or options. The broker supports various trading platforms suitable for both individual and institutional users.

CSCI prioritizes fund security by adhering to SFC regulations and offering secure banking options for deposits and withdrawals. Clients must use their own bank accounts for transactions, as CSCI does not accept third-party or cash deposits, ensuring that your funds are handled safely.

CSCI offers customer support through live chat, email, and phone. Clients can reach out via email at cs@csci.hk or by calling +852 3465 5694 for assistance. This multi-channel support aims to resolve client inquiries promptly and effectively.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.