IMS Markets Logo

IMS Markets

Cyprus 10-15 years
Trusted
6.16
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Cyprus Securities and Exchange Commission (CYSEC)
  • Focus on fixed income instruments, including bonds and structured products
  • Minimum deposit starting at $50
  • Leverage up to 1:30
  • Multiple channels for customer support available

Cons

  • No MetaTrader platform support
  • High minimum deposit of $500
  • Low maximum leverage of 1:30
  • Limited educational resources available
  • Withdrawal method not clearly disclosed

Basic Information

Company Name
IMS Markets
Registered Region
Cyprus
Established Period
10-15 years
Company Service Email Address
Contact Number
+35725057221

User Reviews

James Anderson
New York, USA

I had high hopes for IMS Markets, but my experience has been disappointing. The withdrawal process is incredibly slow, and I struggled to get any clear answers from their support team. It feels like once they have your money, they don’t care about you anymore. I wouldn’t recommend them based on my experience.

Sarah Lee
London, UK

IMS Markets has been a fantastic platform for my trading needs! The execution speed is impressive, and I appreciate the variety of products they offer. I also found their educational resources very helpful in improving my trading skills. Customer support was responsive when I reached out, making my overall experience quite positive.

Carlos Fernandez
Madrid, Spain

I regret using IMS Markets. My experience with their customer service has been terrible; they were unhelpful and unresponsive when I had issues with my account. Additionally, I faced significant delays when trying to withdraw my funds. It’s been a frustrating experience, and I wouldn’t recommend this broker.

Lila Chen
Sydney, Australia

I’ve been trading with IMS Markets for a few months now, and overall, I’m satisfied. Their platform is user-friendly, and I appreciate the range of investment options available. While I did encounter a minor hiccup with my withdrawal, their support team was helpful in resolving it quickly. I feel confident trading here.

IMS Markets Overview

IMS Markets is a Cyprus-based forex broker established in 2019. It operates under the regulation of the Cyprus Securities and Exchange Commission (CYSEC), holding License No. 229/14. This regulatory oversight ensures that IMS Markets adheres to stringent financial standards, providing traders with a level of security and trustworthiness in their trading activities. The broker is known for its transparency and commitment to regulatory compliance, which enhances its credibility in the competitive forex market.

Is IMS Markets Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Cyprus Securities and Exchange Commission (CYSEC) Cyprus Segregated Funds, Investor Compensation Scheme

Is IMS Markets Regulated and How Are Client Funds Protected?

IMS Markets is regulated by the Cyprus Securities and Exchange Commission (CYSEC), ensuring that it adheres to stringent financial standards. As a regulated entity, IMS Markets offers client fund protection through the use of segregated accounts, which keeps client funds separate from the broker’s operational funds. Additionally, clients are covered by an Investor Compensation Scheme, providing further assurance in the event of insolvency. The broker operates under a framework that is recognized by multiple countries, enhancing its legitimacy and trustworthiness in the global trading arena. Furthermore, IMS Markets maintains physical offices and offers various channels for customer support, which contribute to its credibility as a safe trading environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does IMS Markets Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS Two-factor authentication, multiple order types, technical indicators, market search None
Web Version Browser-based (all OS) Encryption, price alerts, symbol lookup None
Mobile App iOS, Android Biometric login, push notifications, quick order execution None

The MT4/MT5 platforms are suitable for advanced traders with comprehensive tools for market analysis and trading automation. The web version offers flexibility for trading across various devices without software installation. The mobile app facilitates trading on-the-go, providing secure login options and timely alerts, enhancing user experience. IMS Markets ensures secure logins across platforms, quick order execution, and effective market search capabilities.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee Min 100, Max 25,000 EUR
GrabPay Instant 1.5% charge Min 50, Max 15,000 MYR, SGD
SPEI Instant No platform fee Min 200, Max 20,000 MXN
Credit/Debit Card Instant No platform fee Min 50, Max 10,000 USD, EUR, GBP
Bank Wire 3–5 business days Waived for VIP accounts > $10k Min 500, Max 50,000 USD

Minimum Deposit

The minimum deposit requirement at IMS Markets is $50. This amount is consistent across all payment methods and account types, making it accessible for traders across various regions.

How to Withdraw

To withdraw funds from your IMS Markets account, follow these steps:

  1. Log in to your IMS Markets account.
  2. Navigate to the ‘Withdrawals’ section.
  3. Select your preferred payment method from the available options.
  4. Enter the withdrawal amount within the specified limits.
  5. Confirm your withdrawal request.
  6. Check your email for confirmation of the withdrawal process.

Customer Support

IMS Markets Customer Support Overview

Support Channels

IMS Markets offers multiple contact methods to ensure that customer support is readily accessible. Clients can reach out via:

  • Email: Customers can send inquiries to info@imsmarkets.com for detailed assistance.
  • Live Chat: Immediate help is available through the live chat feature on the IMS Markets website, providing quick responses to pressing questions.
  • Telephone: For real-time support, clients can call +357 25057221.
  • Social Media: IMS Markets maintains an active presence on platforms like Facebook, allowing clients to connect and receive updates.

Service Availability

IMS Markets provides customer service 24/5, ensuring that support is available during the trading week. Multilingual support is also offered, with assistance provided in English, helping a diverse range of clients.

Additional Resources

To further enhance the trading experience, IMS Markets provides various educational resources including video tutorials, webinars, and market analysis. These resources are designed to empower customers with knowledge and insights to make informed trading decisions.

Clients have rated IMS Markets positively for their efficient support services, highlighting responsiveness and helpfulness as key strengths.

Frequently Asked Questions

Yes, IMS Markets is regulated by the Cyprus Securities and Exchange Commission (CYSEC) under license number 229/14. This ensures that we adhere to strict compliance and operational standards, providing a secure trading environment for our clients.

IMS Markets offers three types of accounts with varying conditions. The minimum deposit starts at $50, with a maximum leverage of 1:30. Spreads begin at 0.5 pips for the Classic account, and commissions vary based on the account type, with fees starting at $4 per round lot.

Client funds at IMS Markets are held in segregated accounts, separate from the company’s operational funds. This ensures that your money is protected. Additionally, we comply with all regulatory requirements set forth by CYSEC to safeguard your investments.

IMS Markets provides multiple channels for customer support, including email at info@imsmarkets.com and phone support at +357 25057221. Our team is dedicated to assisting clients with any inquiries or issues they may encounter.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.