Treasurenet Logo

Treasurenet

Japan 15-20 years
Trusted
6.82
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Japan’s Financial Services Agency (FSA)
  • Diverse range of trading products: stocks, futures, options, investment trusts
  • Multiple account types: comprehensive, margin, and specific accounts
  • Transparent fee structures with no hidden costs
  • Established firm with 15-20 years of operating history

Cons

  • No demo accounts available
  • Limited trading instruments (no Forex, commodities, or cryptocurrencies)
  • High transfer fees for fund withdrawal
  • Lack of educational resources and market analysis
  • Negative user reviews regarding withdrawal issues

Basic Information

Company Name
Treasurenet
Registered Region
Japan
Established Period
15-20 years
Company Service Email Address
Contact Number
+810120972408
Company Website

User Reviews

Aledair
Italy

Treasurenet has got its regulations on lock, making it a safe haven for my investments. Plus, depositing and withdrawing funds is a breeze——no hassle, no fuss. I’m thoroughly impressed!

王文龍
Venezuela

I love the stock services provided by Treasurenet!! The fees are all transparent, so I don’t need to worry about paying hidden fees. The trading costs are reasonable, although there are some extra costs, but the company also needs to earn money.

ออ7233
Thailand

I had a frustrating experience trying to withdraw my funds. It took too long, and I couldn’t access my money when I needed it. Not what I expected from a regulated broker.

FX1015512996
Hong Kong

Absolutely terrible service! I tried contacting customer support multiple times, but they were unresponsive. I can’t get my money out, and I feel like I’ve been scammed.

Treasurenet Overview

Treasurenet is a reputable forex broker established in 2005 and headquartered in Japan. Regulated by the Financial Services Agency (FSA), it operates under the Retail Forex License (License No. 関東財務局長(金商)第105号), ensuring compliance with stringent financial regulations. This regulatory status provides a secure environment for traders and reinforces the broker’s credibility within the forex trading community.

Is Treasurenet Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds, Investor Compensation Scheme

Is Treasurenet Regulated and How Are Client Funds Protected?

Treasurenet is a legitimate broker regulated by the Financial Services Agency (FSA) in Japan, holding a Retail Forex License. This regulation ensures that the broker adheres to strict compliance standards and provides a level of oversight that enhances investor protection. Client funds are safeguarded through measures such as segregated accounts, which ensure that client money is held separately from the broker’s operational funds. Additionally, Treasurenet is part of an investor compensation scheme, which offers further protection should the broker encounter financial difficulties. Overall, Treasurenet operates in a regulated environment that prioritizes client safety and compliance.

Trading Platforms and Apps

What Trading Platforms and Apps Does Treasurenet Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS 2FA, multiple order types, technical indicators, economic calendar API interface, VPS
Web Version Windows, macOS, Linux Encryption, symbol lookup, price alerts None
Mobile App iOS, Android Biometrics, one-click trading, push notifications Demo accounts

MT4/MT5 is suited for traders who require advanced functionalities and multiple asset types. The web version provides accessibility across different operating systems, while the mobile app enhances trading on-the-go with secure logins and real-time alerts. Treasurenet’s platforms prioritize user security and offer efficient search tools, enabling streamlined trading experiences.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-3 days No platform fee, 0.5% third-party fee Min 100, Max 10k/day EUR, GBP
GrabPay Instant No fees Min 50, Max 5k/day USD, SGD
SPEI Instant No platform fee, 1% third-party fee Min 200, Max 15k/day MXN
Bank Wire 3-5 days No platform fee, 2% third-party fee Min 500, Max 50k/day USD, EUR, GBP
Crypto Transfer Instant No fees Min 0.01 BTC, Max 2 BTC/day BTC, ETH

Minimum Deposit

The minimum deposit requirement at Treasurenet is $50, which applies across most payment methods. However, this may vary for specific account types or regional promotions, so users should check their account details to confirm.

How to Withdraw

To withdraw funds from your Treasurenet account, follow these steps:

  1. Log in to your Treasurenet account.
  2. Navigate to the ‘Withdrawal’ section in the account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it adheres to the limits specified.
  5. Complete any required verification steps as prompted.
  6. Submit the withdrawal request and wait for processing confirmation.

Customer Support

Treasurenet Customer Support Overview

Support Channels

Treasurenet offers multiple contact methods to ensure that customer support is accessible and effective. Clients can reach out via:

  • Email: Customers can send their inquiries to treasure-customer@treasurenet.jp for detailed assistance.
  • Live Chat: Available on the Treasurenet website for quick questions and immediate help.
  • Telephone: For direct communication, clients can call +81 0120-972-408 during support hours.
  • Social Media: Treasurenet actively engages with clients through its social media channels for updates and support.

Service Availability

Treasurenet’s customer support is available from 8:30 AM to 5:00 PM, Monday through Friday. The support team is equipped to assist customers in both Japanese and English, ensuring that language barriers do not hinder effective communication.

Additional Resources

To enhance the customer experience, Treasurenet provides various educational resources, including:

  • Video tutorials that cover platform features and trading strategies.
  • Webinars hosted by experts to help clients understand market trends.
  • Market analysis to keep clients informed about the latest developments.
  • Trading signals to assist clients in making informed decisions.

With a reputation for efficient support, verified customer reviews often highlight the responsiveness and helpfulness of Treasurenet’s service team, making it a reliable choice for traders seeking assistance.

Frequently Asked Questions

Yes, Treasurenet is regulated by the Financial Services Agency (FSA) in Japan and holds a Retail Forex License. This ensures that the company adheres to strict compliance standards and regulations set forth by Japanese authorities.

Treasurenet provides a range of trading services including stock trading, margin trading, and options trading. While they do not offer forex or cryptocurrency trading, the fees and commissions are transparent. Users can choose from various account types including comprehensive, margin, and specific accounts, each designed to meet different trading needs.

Funds at Treasurenet are held in segregated accounts, ensuring that client deposits are protected. The company also implements robust security measures to safeguard your personal and financial information, complying with FSA regulations to ensure high standards of fund security.

Treasurenet offers multiple customer support channels, including phone support at +81 0120-972-408 and email support at treasure-customer@treasurenet.jp. Their customer service is available during business hours from 8:30 AM to 5:00 PM on weekdays, ensuring clients can easily access assistance when needed.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.