Head & Shoulders Logo

Head & Shoulders

Hong Kong Above 20 years
Trusted
5.83
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Securities and Futures Commission (SFC) of Hong Kong
  • Wide range of trading products including stocks, derivatives, ETFs, and REITs
  • Multiple trading platforms available: web, iOS, and Android apps
  • Established presence in the industry since 1970
  • Offers margin financing services for experienced traders

Cons

  • License status currently “Exceeded”
  • No demo or Islamic accounts offered
  • Limited trading instruments (no Forex or commodities)
  • No clear minimum deposit requirement
  • High transaction fees compared to competitors

Basic Information

Company Name
Head & Shoulders
Registered Region
Hong Kong
Established Period
Above 20 years
Company Service Email Address
Contact Number
+85231038388

User Reviews

Sarah Thompson
Hong Kong

I had high hopes for Head & Shoulders, but my experience has been disappointing. Their withdrawal process is painfully slow, and I often find myself waiting days just to access my funds. Customer support is unresponsive, making it even more frustrating. I wouldn’t recommend them to anyone looking for a reliable trading platform.

Mark Jacobs
Singapore

I regret choosing Head & Shoulders. Their platform is outdated and lacks essential features that other brokers offer. I faced numerous issues with my account verification, and reaching customer support was a nightmare. I experienced long delays and ended up switching to a different broker. Save your time and money by avoiding this one.

Emily Chen
Hong Kong

Head & Shoulders has been a decent trading platform for me. The execution speed is impressive, and I appreciate the variety of trading products available. While I did encounter some minor issues with customer service, they were resolved relatively quickly. Overall, I am satisfied and would continue using their services.

David Lee
Taipei

I’ve been using Head & Shoulders for over a year now, and I couldn’t be happier! The platform is user-friendly and the trading tools are robust. Withdrawals are processed quickly, and their customer service is top-notch. I highly recommend them to both new and experienced traders looking for a reliable platform.

Head & Shoulders Overview

Founded in 1970 and headquartered in Hong Kong, Head & Shoulders Securities Limited is a long-established broker regulated by the Securities and Futures Commission (SFC) under license number AFS455. Despite its regulatory status, the broker has faced scrutiny, as its current licensing status is marked as ‘Exceeded,’ which raises potential concerns about its operational scope. The firm primarily engages in dealing with securities and margin financing but does not offer forex trading services, making it essential for potential clients to understand its limitations.

Is Head & Shoulders Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Investor Compensation Scheme (limited)

Is Head & Shoulders Regulated and How Are Client Funds Protected?

Head & Shoulders Securities Limited is regulated by the Securities and Futures Commission (SFC) of Hong Kong, holding license number AFS455. However, it’s important to note that the current status of the license is marked as “Exceeded,” indicating that the broker may be operating beyond the scope of its regulatory approval. Client funds are somewhat protected under the SFC’s framework, which includes measures such as the Investor Compensation Scheme. This scheme offers limited compensation in case of broker insolvency, although the level of protection may not fully cover all potential losses. Additionally, the broker has operated for over 20 years, suggesting a degree of stability, but prospective clients should remain aware of the regulatory limitations and assess their risk tolerance accordingly.

Trading Platforms and Apps

What Trading Platforms and Apps Does Head & Shoulders Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS 2FA, encryption, market search, multiple order types, price alerts, technical indicators VPS, API interfaces
Web Version Windows, macOS, iOS, Android Encryption, symbol lookup, one-click trading, push notifications Demo account
Mobile App iOS, Android Biometrics, market search, price alerts, push notifications None

Head & Shoulders offers multiple trading platforms tailored for different user needs. MT4/MT5 is ideal for advanced traders requiring robust tools and automation features. The Web Version provides flexibility across devices, ensuring accessible trading with real-time alerts and secure logins. The Mobile App focuses on convenience, allowing traders to manage their accounts and receive updates on the go, with fast order execution and efficient market search tools.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee Min 100, Max 50k/day EUR
GrabPay Instant No platform fee, 1.5% charge Min 50, Max 10k/day SGD, MYR
SPEI Instant No platform fee Min 200, Max 15k/day MXN
PayPal Instant 1.5% charge Min 50, Max 20k/day USD, EUR
Bank Transfer (International) 3-5 business days $20 fee Min 250, Max 30k/day USD, GBP

Minimum Deposit

Head & Shoulders requires a minimum deposit of $100 to open a trading account. This amount may vary depending on the chosen payment method and the type of account. For example, e-wallet deposits can start as low as $50, while bank transfers might necessitate a minimum of $250.

How to Withdraw

To withdraw funds from your Head & Shoulders account, follow these steps:

  1. Log in to your Head & Shoulders trading account.
  2. Navigate to the ‘Withdrawal’ section of your account dashboard.
  3. Select your preferred payment method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it adheres to the limits.
  5. Confirm your details and submit the withdrawal request.
  6. Check your email for confirmation and monitor your account for the funds.

Customer Support

Head & Shoulders Customer Support Overview

Support Channels

Head & Shoulders offers various support channels to assist customers effectively. You can reach out to them via:

  • Email: Customers can send inquiries to info@headandshoulders.com.hk for assistance.
  • Live Chat: Instant support is available through their live chat feature on the website.
  • Telephone: For direct assistance, you can call their customer service hotline at +852 3103-8388.
  • Social Media: Engage with them on their social media platforms for updates and support.

Service Availability

Head & Shoulders provides customer support 24/5, ensuring assistance is available during market hours. Multilingual support is offered, including services in English and Chinese, catering to a diverse clientele.

Additional Resources

To enhance the trading experience, Head & Shoulders offers educational resources such as video tutorials, webinars, and market analysis. These resources are designed to help customers stay informed and improve their trading skills.

Frequently Asked Questions

Head & Shoulders Securities Limited adheres to stringent regulations set by the Securities and Futures Commission (SFC) in Hong Kong. Client funds are kept in segregated accounts to ensure they are protected and separate from the company’s operational funds. Additionally, the firm employs advanced security measures, including encryption and secure trading platforms, to safeguard client information and transactions.

Head & Shoulders offers a variety of trading conditions tailored to both individual and corporate clients. The company provides individual cash and margin accounts, allowing clients to choose based on their trading experience. While specific minimum deposit amounts are not clearly defined, the fee structure includes competitive rates for internet and phone orders. It is important to note that Head & Shoulders does not offer Forex, commodities, or cryptocurrencies.

Head & Shoulders Securities Limited is regulated by the Securities and Futures Commission (SFC) in Hong Kong under license number AFS455. Compliance with regulatory standards is a top priority for the firm. They regularly undergo audits and reviews to ensure adherence to the latest financial regulations and maintain transparency in their operations.

Head & Shoulders provides multiple trading platforms, including web-based and mobile applications, designed for ease of use and accessibility. Users can expect a straightforward interface with functionalities for executing trades, monitoring market conditions, and managing accounts. Customer support is also readily available through various channels to assist users with any inquiries or issues they may encounter.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.