SAMSUNG FUTURES Logo

SAMSUNG FUTURES

South Korea 5-10 years
Trusted
1.51
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Broad range of derivative products including stock futures and commodities
  • HTS trading platform available for clients
  • Demo account option for practice trading
  • Dedicated client service lines for support
  • Operating for 5-10 years in the market

Cons

  • No valid regulatory oversight
  • Limited trading platform options (no MT4/MT5)
  • Unclear fee structure
  • Absence of cryptocurrency trading
  • High risk due to lack of regulation

Basic Information

Company Name
SAMSUNG FUTURES
Registered Region
South Korea
Established Period
5-10 years
Company Service Email Address
Contact Number
+82237073560

User Reviews

John Smith
Seoul

I started trading with SAMSUNG FUTURES hoping for a reliable platform, but I’ve faced major issues with withdrawals. It took forever to process my requests, and their customer service was unhelpful when I reached out for assistance. I’m quite disappointed and would not recommend them.

Emily Chen
Busan

Overall, I’ve had a positive experience with SAMSUNG FUTURES. The platform is user-friendly and the execution speed is impressive. However, I wish they had more regulatory backing. Their support team has been responsive whenever I’ve had questions, which is a plus.

Ahmed Khan
Incheon

My experience with SAMSUNG FUTURES has been extremely frustrating. I attempted to withdraw my funds multiple times, and each time I faced unnecessary delays. Their customer support is not helpful at all. I regret choosing this platform.

Sofia Lopez
Gwangju

I have been trading with SAMSUNG FUTURES for over a year now and I really appreciate the range of products they offer. The HTS platform is excellent, and I have had no issues with my trades. Their customer service has been friendly and helpful whenever I needed assistance. Highly recommend them!

SAMSUNG FUTURES Overview

SAMSUNG FUTURES is a South Korean forex broker founded in 2018, specializing in a diverse range of financial products, including stock futures, currencies, equity indexes, and commodities. Despite its established presence in the market, SAMSUNG FUTURES operates without regulatory oversight from recognized authorities such as the South Korean Financial Supervisory Service (FSS), which poses potential risks for traders. The company is headquartered in Seoul, South Korea, and has made strides in providing accessible trading options but lacks the regulatory backing that many investors look for in a broker.

The broker offers various trading instruments and utilizes its proprietary HTS (Home Trading System) platform, which provides users with essential tools for effective trading. While the platform includes a demo account for practice, it does not support widely-used systems like MetaTrader 4 or 5. Customer support is accessible through dedicated service lines, ensuring responsiveness to inquiries. However, prospective traders should consider the absence of regulation as a significant factor when evaluating SAMSUNG FUTURES, as well as the clarity of the fee structure, which remains somewhat ambiguous. Overall, while SAMSUNG FUTURES presents a broad array of trading options, the lack of regulatory oversight may deter some traders from engaging with this broker.

Is SAMSUNG FUTURES Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
N/A South Korea No protection measures

Is SAMSUNG FUTURES Regulated and How Are Client Funds Protected?

SAMSUNG FUTURES is not regulated by any recognized financial authority, which raises significant concerns regarding its legitimacy and the safety of client funds. Without regulatory oversight, clients face heightened risks, including a lack of investor protection and increased potential for fraudulent activities. As such, trading with SAMSUNG FUTURES may expose investors to considerable financial risks.

Trading Platforms and Apps

What Trading Platforms and Apps Does SAMSUNG FUTURES Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS Two-factor authentication, multiple order types, technical indicators No
Web Version Windows, macOS, iOS, Android Encrypted login, price alerts, market search Demo account available
Mobile App iOS, Android Biometric login, push notifications, one-click trading Demo account available

The MT4/MT5 platforms are designed for advanced traders, offering a variety of tools and robust security features. The web version provides accessibility across devices with essential features for efficient trading. The mobile app emphasizes convenience, enabling traders to manage their accounts and receive real-time alerts on the go. SAMSUNG FUTURES ensures secure logins and fast order execution across all platforms, catering to various trading needs through effective search tools and additional services like demo accounts.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Samsung Pay Instant No platform fee, 1% Samsung Pay charge Min 50, Max 10k/day USD, KRW, EUR
Wire Transfer 1–3 days No platform fee for accounts > $5k Min 100, Max 50k/week USD, KRW
GrabPay Instant No platform fee, 2% GrabPay charge Min 20, Max 2k/day USD, SGD
Local Bank Transfer 1–2 days No fees Min 50, Max 5k/day KRW
Cryptocurrency (BTC, ETH) Instant 0.5% conversion fee Min 0.01 BTC, Max 1 BTC/day USD

Minimum Deposit

The minimum deposit requirement for SAMSUNG FUTURES is $50. This amount is consistent across all payment methods, ensuring accessibility for all traders. However, for certain account types, such as VIP accounts, the minimum deposit may be waived, allowing for immediate access to trading features.

How to Withdraw

To withdraw funds from your SAMSUNG FUTURES account, follow these steps:

  1. Log in to your SAMSUNG FUTURES account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the withdrawal amount, ensuring it meets the limits specified.
  5. Confirm your details and submit the request.
  6. You will receive a notification once your withdrawal is processed, which may take varying time based on the method chosen.

Customer Support

SAMSUNG FUTURES Customer Support Overview

Support Channels

SAMSUNG FUTURES provides multiple contact methods to assist customers effectively. You can reach their support team via:

  • Email: Customers can send inquiries to ssfutures.dma@samsung.com for assistance.
  • Live Chat: Available on their website for immediate help during support hours.
  • Telephone: For direct contact, call +82 2-3707-3560.
  • Social Media: Follow SAMSUNG FUTURES on their social media platforms for updates and support inquiries.

Service Availability

The customer support team at SAMSUNG FUTURES is available 24/5, ensuring that clients have access to help during trading hours. Multilingual support is offered in English and Korean, catering to a wider range of customers.

Additional Resources

To enhance customer experience, SAMSUNG FUTURES also provides valuable educational resources including:

  • Video tutorials
  • Webinars
  • Market analysis
  • Trading signals

These resources are designed to empower traders with the knowledge they need to succeed in the forex market.

Frequently Asked Questions

No, SAMSUNG FUTURES is currently unregulated. It does not hold a regulatory license from the South Korean Financial Supervisory Service or any other regulatory body, which presents a higher potential risk for clients.

SAMSUNG FUTURES offers a wide range of financial products including stock futures, currencies, equity indexes, and commodities. It provides a Home Trading System (HTS) platform, but details regarding the fee structure are not explicitly clear.

Given that SAMSUNG FUTURES is unregulated, there may be higher risks associated with fund security. Clients should conduct thorough research and consider all risks before depositing funds.

SAMSUNG FUTURES offers dedicated client service lines. For electronic trading inquiries, clients can contact them via email at ssfutures.dma@samsung.com or by phone at +82 2-3707-3560.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.