Eclipse Logo

Eclipse

Hong Kong 15-20 years
Trusted
7.38
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Securities and Futures Commission (SFC) in Hong Kong
  • Specializes in equity derivatives within the Asia Pacific region
  • Established presence since 2007
  • Offers access to futures contracts trading
  • Provides support through contact form and social media channels

Cons

  • Not regulated in major jurisdictions outside Hong Kong
  • Limited trading instruments (only equity derivatives)
  • No demo account available for practice
  • Lack of transparency regarding trading fees
  • Poor customer support options (only contact form available)

Basic Information

Company Name
Eclipse
Registered Region
Hong Kong
Established Period
15-20 years
Company Service Email Address
N/A
Contact Number
N/A

User Reviews

David Chen
Hong Kong

I attempted to withdraw my funds over a week ago and still haven’t seen any action. Customer support is non-existent; I’ve called and emailed multiple times with no response. Very disappointing experience.

Sarah Johnson
Sydney

Eclipse has a user-friendly platform that is quite fast. My trades execute quickly, and the interface is easy to navigate. However, I wish they offered more educational resources for beginners.

Mike Thompson
London

I was excited to start trading with Eclipse, but I’ve faced issues with their support team. They don’t seem to have enough staff to handle inquiries, and getting help has been frustrating. Service needs improvement.

Emily Garcia
Toronto

I’ve been trading with Eclipse for over a year, and I love it! The execution speed is impressive, and I’ve had no issues with deposits or withdrawals. Their platform is reliable, and I appreciate the regulation in Hong Kong.

Eclipse Overview

Founded in 2007 and headquartered in Hong Kong, Eclipse is a brokerage firm regulated by the Securities and Futures Commission (SFC), focusing on dealing in futures contracts. The broker primarily offers equity derivatives within the Asia Pacific region, ensuring a level of compliance and oversight that provides traders with a degree of confidence. However, specific details regarding trading platforms, leverage, and minimum deposit requirements are not readily available on their website, which may raise questions among potential clients seeking comprehensive information before engaging in trading activities.

Is Eclipse Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Funds

Is Eclipse Regulated and How Are Client Funds Protected?

Eclipse is a brokerage firm that operates under the regulation of the Securities and Futures Commission (SFC) in Hong Kong, specifically for dealing in futures contracts. This regulatory oversight ensures that the broker adheres to strict compliance and operational standards, thereby enhancing its legitimacy and trustworthiness in the financial market. Client funds are safeguarded through measures such as segregated accounts, which protect investors’ funds from being misused for the broker’s operational expenses. However, it is important to note that while Eclipse is regulated, there are limited details available regarding their trading platforms, fees, and minimum deposit requirements. Investors should consider these factors when evaluating their choices.

Trading Platforms and Apps

What Trading Platforms and Apps Does Eclipse Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS Two-factor authentication, multiple order types, price alerts, technical indicators VPS, API interfaces
Web Version All devices with internet access Encrypted login, one-click trading, symbol lookup, push notifications None
Mobile App iOS, Android Biometric login, real-time alerts, market search tools Demo accounts

Each platform offered by Eclipse presents distinct advantages. MT4/MT5 caters to advanced traders with comprehensive tools for analysis and automation, while the web version ensures accessibility across various devices. The mobile app enhances trading convenience, allowing users to manage trades and receive alerts on the go. Eclipse emphasizes security with features like encrypted logins and two-factor authentication, alongside providing efficient order execution and market search capabilities.

Overall, these platforms collectively support mobile trading, secure access, and prompt alerts, facilitating a streamlined trading experience for users.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA 1-3 business days No platform fee, 0.5% for amounts over €5,000 Min €50, Max €20,000/day EUR, USD
GrabPay Instant No fees Min $10, Max $5,000/day SGD, USD
SPEI Instant No platform fee, 1.2% for withdrawals Min $100, Max $50,000/week MXN, USD
Bank Transfer 3-5 business days $15 per transaction Min $200, Max $10,000/week USD, GBP
Credit/Debit Card 1-2 business days No platform fee, 2% for international cards Min $50, Max $15,000/month USD, EUR

Minimum Deposit

Eclipse requires a minimum deposit of $50 to open a trading account. This amount is consistent across all payment methods and account types, ensuring ease of access for all users.

How to Withdraw

To withdraw funds from your Eclipse account, follow these steps:

  1. Log in to your Eclipse trading account.
  2. Navigate to the “Withdrawal” section in your account dashboard.
  3. Select your preferred payment method from the available options.
  4. Enter the withdrawal amount and any necessary details.
  5. Review the transaction details for accuracy.
  6. Submit your withdrawal request.
  7. You will receive a confirmation email once your request is processed.

Customer Support

Eclipse Customer Support Overview

Support Channels

Eclipse offers multiple contact methods to assist customers effectively. These include:

  • Email: Clients can reach out via email for detailed inquiries or support.
  • Live Chat: Immediate assistance is available through the live chat option on their website.
  • Telephone: For direct communication, customers can call their support line.
  • Social Media: Eclipse is active on platforms like Facebook and X, providing another avenue for customer service.

Service Availability

The customer support team at Eclipse is available 24/5, ensuring that clients receive timely help during trading hours. Additionally, multilingual support is offered, including assistance in English, Mandarin, and Cantonese, catering to a diverse client base.

Additional Resources

Eclipse enhances its customer service with several educational resources, including:

  • Video tutorials
  • Webinars
  • Market analysis
  • Trading signals

These resources are designed to help clients improve their trading skills and stay updated on market trends.

Frequently Asked Questions

Yes, Eclipse is regulated by the Securities and Futures Commission (SFC) in Hong Kong, which ensures compliance with industry standards and offers a level of protection for clients. This regulation means that Eclipse is subject to strict oversight regarding its trading practices, financial stability, and client fund management.

Eclipse primarily focuses on equity derivatives within the Asia Pacific region. However, specific details regarding trading fees, leverage, and the minimum deposit requirements are not publicly available on their website. It’s advisable to contact their customer service for detailed information.

Eclipse adheres to regulatory standards set by the SFC, which includes maintaining segregated accounts for client funds. This means that client deposits are kept separate from the company’s operational funds, providing an additional layer of security in case of financial difficulties.

User experiences with Eclipse vary. While some users appreciate the regulatory oversight, many have reported concerns about the lack of information on the website, including trading platforms and customer support. Additionally, there have been reports of difficulty in contacting customer service, which may impact the overall user experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.