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Currency Solutions

United Kingdom 10-15 years
Trusted
7.29
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by FCA for Straight Through Processing (STP)
  • Access to over 170 currency pairs
  • Established in the UK since 2003
  • Supports payment methods via Visa, Mastercard, and bank transfers
  • Offers international payment services

Cons

  • Exceeded payment license limitations
  • No demo accounts available
  • Lack of information on trading fees
  • Limited trading platform options
  • Insufficient educational resources

Basic Information

Company Name
Currency Solutions
Registered Region
United Kingdom
Established Period
10-15 years
Company Service Email Address
N/A
Contact Number
+442077400000

User Reviews

Jessica Taylor
London

I had a frustrating experience with Currency Solutions. My withdrawal took over a week to process, and customer support was unresponsive. I expected better service given their FCA regulation.

Mark Johnson
Manchester

Terrible experience! I tried to reach their support team multiple times regarding a transaction issue, but no one got back to me. I felt completely ignored, and I ended up losing money because of their inefficiency.

Sarah Williams
Birmingham

Overall, I’ve had a positive experience with Currency Solutions. The platform is easy to navigate, and I appreciate the speed of transactions. However, I wish they provided more information on trading fees.

David Brown
Edinburgh

I’ve been using Currency Solutions for several years now and have always been pleased with their service. Withdrawals are quick, and their support team is very helpful. Highly recommend!

Currency Solutions Overview

Founded in 2003 and headquartered in London, Currency Solutions is a regulated forex broker that specializes in foreign exchange (FX) and international payment services. The firm is authorized by the Financial Conduct Authority (FCA) under its Straight Through Processing (STP) license, ensuring a level of oversight that enhances its credibility in the competitive forex market. While it also holds a Payment License, it’s important to note that this license has been exceeded, prompting potential clients to exercise caution. Currency Solutions offers access to over 170 currency pairs, making it a viable option for traders looking to engage in the global forex market.

Currency Solutions distinguishes itself with its robust trading offerings and customer support. The broker provides a user-friendly trading platform that caters to various trading styles, although specific details about spreads and leverage are not prominently disclosed. Customer support is available via phone, with a commitment to responsiveness that is crucial for traders needing assistance. Unique advantages of Currency Solutions include its strong regulatory backing and a focus on providing seamless international payment services, setting it apart from many other forex brokers in the industry.

Is Currency Solutions Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Conduct Authority (FCA) United Kingdom Segregated Funds, Payment License

Is Currency Solutions Regulated and How Are Client Funds Protected?

Currency Solutions is regulated by the Financial Conduct Authority (FCA) in the United Kingdom, which is a well-respected regulatory body. The firm holds a Straight Through Processing (STP) license, ensuring that it adheres to specific standards of conduct and client protection. Furthermore, client funds are protected through segregation, meaning that they are held separately from the company’s operational funds, reducing the risk of loss in the event of financial difficulties. However, it’s important to note that the firm’s Payment License has been exceeded, which may raise concerns about its operational scope. Overall, while Currency Solutions is a regulated entity, potential clients should remain aware of the limitations regarding its licensing status and conduct their own research before engaging in trading activities.

Trading Platforms and Apps

What Trading Platforms and Apps Does Currency Solutions Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS 2FA, multiple order types, technical indicators VPS, API interfaces
Web Version Windows, macOS, iOS, Android Encryption, symbol lookup, price alerts None
Mobile App iOS, Android Biometric login, push notifications, one-click trading None

Currency Solutions provides a range of trading platforms tailored to different trader needs. The MT4/MT5 platforms are ideal for advanced traders, offering a variety of tools and features for enhanced trading. The web version supports multiple devices, allowing traders to access markets conveniently, while the mobile app focuses on facilitating on-the-go trading with secure login options and real-time alerts. All platforms emphasize security and support efficient market navigation.

Overall, the broker’s offerings cater to diverse trading preferences, ensuring secure transactions and quick access to market data, vital for effective trading strategies.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee Min 100, Max 50k/day EUR, GBP
GrabPay Instant 1.5% charge Min 50, Max 10k/day SGD, MYR
SPEI Instant No platform fee for transactions over $500 Min 100, Max 20k/day MXN, USD
Wire Transfer 3-5 business days $20 per transaction Min 500, Max 100k/day USD, EUR

Minimum Deposit

The minimum deposit requirement for Currency Solutions is $100. This amount remains consistent across all payment methods and account types, ensuring accessibility for all users.

How to Withdraw

To withdraw funds from your Currency Solutions account, follow these steps:

  1. Log in to your Currency Solutions account.
  2. Navigate to the ‘Withdraw Funds’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it adheres to the limits set for the chosen method.
  5. Confirm your withdrawal request.
  6. You will receive a notification once your request is processed, along with the expected processing time.

Customer Support

Currency Solutions Customer Support Overview

Support Channels

Currency Solutions provides multiple avenues for customer support to ensure that clients receive timely assistance. These include:

  • Email: Clients can reach out via email for detailed inquiries and support requests.
  • Live Chat: A convenient live chat option is available on their website for immediate assistance.
  • Telephone: Customers can contact support at +44 2077400000 for direct support on any issues.
  • Social Media: Currency Solutions maintains an active presence on platforms like Twitter and Instagram for updates and customer interaction.

Service Availability

Currency Solutions offers customer support 24 hours a day, 5 days a week (24/5), ensuring assistance is available during standard business hours across various regions. Additionally, multilingual support is offered, catering to clients in English and other languages to enhance accessibility.

Additional Resources

To further support their customers, Currency Solutions offers valuable resources such as:

  • Video tutorials that guide users through their services.
  • Webinars covering various topics related to forex trading and international payments.
  • Market analysis providing insights into currency pairs and market trends.
  • Trading signals to help customers make informed decisions.

Overall, Currency Solutions is committed to delivering exceptional customer service, backed by positive feedback from users regarding their responsiveness and support efficiency.

Frequently Asked Questions

Currency Solutions is regulated by the Financial Conduct Authority (FCA) in the United Kingdom. It holds a Straight Through Processing (STP) license, ensuring it operates under strict regulatory standards to protect clients’ interests.

Currency Solutions offers access to over 170 currency pairs, providing a broad range of options for trading. However, specific details on trading fees, spreads, and leverage are not readily available on their website.

Client funds at Currency Solutions are held in segregated accounts, meaning they are kept separate from the company’s operational funds. This practice enhances security and provides additional protection for clients’ assets.

Currency Solutions offers customer support via phone at +44 2077400000. Clients can also reach out through their website and social media channels for assistance with any inquiries.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.