xDirect Logo

xDirect

Vanuatu 5-10 years
Trusted
1.56
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Diverse trading instruments including Forex, commodities, and indices
  • Access to popular trading platforms: MetaTrader 4 and xStation
  • Variable spreads starting from 0.1 pips
  • Educational resources including trading videos and eBook
  • Zero commissions on trades

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Minimum deposit requirement of $1,000
  • Outdated educational resources not updated since 2017
  • Limited clarity on spreads and commission structure
  • Suspicious Vanuatu VFSC regulation status

Basic Information

Company Name
xDirect
Registered Region
Vanuatu
Established Period
5-10 years
Company Service Email Address
Contact Number
+380986223399
Company Website

User Reviews

Olga Petrenko
Kyiv, Ukraine

I had high hopes for xDirect, but my experience has been disappointing. The withdrawal process is extremely slow, and I had to contact support multiple times to get updates. Each time I reached out, it seemed like I was talking to a different person who didn’t have any knowledge of my case. It’s frustrating and I wouldn’t recommend them for serious trading.

Maxim Ivanov
Lviv, Ukraine

Avoid xDirect at all costs! I tried to withdraw my funds after a few months of trading, and they kept giving me excuses. It’s been over a month, and I still haven’t seen a cent. Their customer service is unresponsive, and I feel like I’ve been scammed. Definitely not a trustworthy broker.

Sergey Lukin
Odesa, Ukraine

Overall, my experience with xDirect has been positive. The platform is user-friendly, and I appreciate the fast execution speeds. I’ve been able to make some good trades. However, their educational resources need updates; some of the content is outdated. I hope they improve that soon.

Anastasia Sokolova
Kharkiv, Ukraine

xDirect has been a great platform for me! I love the variety of trading instruments available, and the MetaTrader 4 integration is seamless. Customer service has been helpful whenever I had questions. I’ve had no issues with withdrawals, which is a huge plus for me. Highly recommend!

xDirect Overview

xDirect is a forex broker established in 2018 and headquartered in Vanuatu. Despite its relatively recent entry into the market, it raises concerns due to its lack of regulation from recognized financial authorities. Although xDirect claims to be regulated by the Vanuatu Financial Services Commission (VFSC), such claims are under scrutiny, and potential clients should be cautious when considering this broker due to the associated risks of trading with an unregulated entity.

The broker offers a variety of trading instruments, including forex pairs, commodities, and indices, catering to diverse trading strategies. Traders can utilize popular platforms such as MetaTrader 4 (MT4) and xStation, which provide robust trading tools and features. Customer support is available via phone and email, ensuring assistance for clients. However, xDirect’s educational resources are notably outdated, and the broker’s fee structure lacks transparency regarding spreads and commissions. With its competitive offerings overshadowed by regulatory uncertainties, potential traders should conduct thorough research and consider the implications of trading with xDirect.

Is xDirect Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Vanuatu Financial Services Commission (VFSC) Vanuatu None; suspected clone regulation

Is xDirect Regulated and How Are Client Funds Protected?

xDirect is not regulated by any recognized financial authority. The broker claims to be regulated by the Vanuatu Financial Services Commission (VFSC), but this regulation is highly questionable and possibly fraudulent. As a result, there are no effective fund protection measures in place, meaning clients’ investments are at significant risk. The absence of valid regulation raises concerns about the broker’s legitimacy and accountability. Trading with unregulated brokers can expose clients to higher risks, including the potential loss of funds without any recourse. It is crucial for traders to be aware of these risks and consider alternatives with established regulatory oversight to ensure their investments are better protected.

Trading Platforms and Apps

What Trading Platforms and Apps Does xDirect Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android Secure login (2FA), market search, multiple order types, price alerts, technical indicators Demo accounts, API interface
xStation Web-based, mobile (iOS, Android) Secure login (encryption), symbol lookup, one-click trading, push notifications Demo accounts
Mobile App iOS, Android Secure login (biometrics), market search, price alerts Demo accounts

The xDirect trading platforms offer distinct advantages for various types of traders. MetaTrader 4 (MT4) is ideal for traders seeking advanced features and tools, while xStation provides a user-friendly experience suitable for both beginners and experienced traders. The mobile app enhances convenience by allowing traders to manage their accounts on-the-go. All platforms emphasize secure logins, fast order execution, and real-time alerts, ensuring a comprehensive trading experience across devices.

Overall, xDirect’s platforms cater to different trading needs while maintaining a focus on security and efficiency, making it easier for traders to engage in the financial markets.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee Min €50, Max €20,000/day EUR, USD
GrabPay Instant 1.5% charge Min $10, Max $5,000/day USD, SGD
SPEI Instant No platform fee Min $100 MXN, Max $100,000 MXN/day MXN, USD
Credit/Debit Card Instant No platform fee Min $20, Max $10,000/day USD, EUR, GBP
Bank Wire Transfer 3-5 business days No platform fee Min €100, Max €50,000/day EUR, GBP

Minimum Deposit

xDirect requires a minimum deposit of $100 to open an account. This amount may vary based on the payment method selected, the type of account (standard or VIP), and the region from which you are depositing.

How to Withdraw

  1. Log in to your xDirect account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, adhering to the limits set forth by xDirect.
  5. Confirm your withdrawal request and review any applicable fees.
  6. Submit your request. You will receive a confirmation email once it’s processed.

Customer Support

xDirect Customer Support Overview

Support Channels

xDirect provides multiple contact methods to ensure that customers can easily reach out for help when needed. These include:

  • Email: Clients can contact xDirect via email at dealer@xdirect.ua for trading inquiries or cs@xdirect.ua for general customer service queries.
  • Live Chat: A convenient live chat feature is available on their website, allowing for immediate assistance.
  • Telephone: Phone support is offered for Russian-speaking clients at +380 (98) 622-33-99.
  • Social Media: xDirect maintains a presence on various social media platforms for additional support and updates.

Service Availability

xDirect’s customer support is available 24/5, ensuring that clients can reach out for assistance during trading hours. Multilingual support is also provided, primarily in Russian and English, catering to a diverse client base.

Additional Resources

In addition to direct support, xDirect offers valuable educational resources including:

  • Video Tutorials: Instructional videos that cover various trading strategies and platform functionalities.
  • Webinars: Although some webinars have not been updated recently, they still provide insights into market trends and trading techniques.
  • Market Analysis: Regular updates and analyses to help traders make informed decisions.
  • Trading Signals: Insights into potential trading opportunities based on market conditions.

Frequently Asked Questions

No, xDirect does not have valid regulation from any recognized financial authority, and its claimed Vanuatu VFSC regulation is questionable.

xDirect offers a range of trading instruments, including Forex pairs, commodities, and indices.

xDirect provides three account types, but detailed information about these accounts is not readily available on the website.

The minimum deposit requirement to open an account with xDirect is $1,000, but it’s unclear if this amount is reduced for subsequent deposits.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.