Zhongtai International Logo

Zhongtai International

Hong Kong 10-15 years
Trusted
7.69
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by SFC (Securities and Futures Commission of Hong Kong)
  • Offers diverse trading products including forex, stocks, and futures
  • Multiple trading platforms available including proprietary apps
  • Clear fee structures provided on the official website
  • Over a decade of experience in the financial industry

Cons

  • Regulated only in Hong Kong, limited global oversight
  • Limited trading instruments, focusing mainly on stocks and futures
  • No support for widely-used platforms like MetaTrader
  • Fee information primarily available in Chinese, lacking multilingual support
  • High potential risk flagged by regulatory alerts

Basic Information

Company Name
Zhongtai International
Registered Region
Hong Kong
Established Period
10-15 years
Company Service Email Address
N/A
Contact Number
+85239792888

User Reviews

Emily Chen
Hong Kong

I had a terrible experience with Zhongtai International. I requested a withdrawal over two weeks ago, and it still hasn’t been processed. Customer support is unresponsive and unhelpful. I’m deeply frustrated and feel scammed.

John Smith
New York, USA

Zhongtai International has a decent platform for trading, but the customer service could use some improvement. While I appreciate the speed of transactions, I often find it hard to reach support when I need help. Overall, it’s a mixed experience.

David Lee
Singapore

I was excited to start trading with Zhongtai, but my experience has been disappointing. The platform is somewhat user-friendly, but the withdrawal process is a nightmare. It’s taken far too long to get my funds, and I’m not impressed with their support.

Sophia Wang
Beijing, China

I’ve been using Zhongtai International for over a year, and I must say I am very satisfied. The platform is robust and offers a wide range of trading options. My transactions are processed quickly, and I appreciate their clear fee structure. Highly recommend!

Zhongtai International Overview

Zhongtai International, established in 2012 and headquartered in Hong Kong, is a regulated forex broker recognized by the Securities and Futures Commission of Hong Kong (SFC) under license number BAI291. With over a decade of experience in the industry, Zhongtai International operates in compliance with stringent regulatory standards, ensuring a trustworthy trading environment for its clients. The firm specializes in various trading instruments, including forex, agricultural products, and indices, making it a versatile choice for traders seeking a comprehensive trading experience.

Is Zhongtai International Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Funds, Investor Compensation Scheme

Is Zhongtai International Regulated and How Are Client Funds Protected?

Zhongtai International is a regulated brokerage firm under the supervision of the Securities and Futures Commission (SFC) of Hong Kong, specifically licensed for dealing in futures contracts (License No. BAI291). Client funds are well protected through measures such as segregated accounts, ensuring that client assets are kept separate from the broker’s operational funds. Additionally, the SFC offers an Investor Compensation Scheme that provides further protection for clients in the event of the firm’s insolvency. With over a decade of experience in the industry and a clear fee structure, Zhongtai International appears to be a safe option for traders looking to engage in stocks and futures trading.

Trading Platforms and Apps

What Trading Platforms and Apps Does Zhongtai International Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, multiple order types, price alerts, technical indicators Demo accounts, VPS
Web Version Windows, macOS Encryption, symbol lookup, one-click trading, economic calendar Demo accounts
Mobile App iOS, Android Biometric login, push notifications, market search tools API interface

The MT4/MT5 platforms are ideal for traders seeking robust analysis tools and diverse order types, while the web version provides accessibility without the need for downloads. The mobile app ensures convenient trading on the go, with features like biometric login and real-time alerts. Zhongtai International prioritizes user security through encryption and multifactor authentication, enabling traders to operate confidently and efficiently.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer (SEPA) 1-3 Business Days No platform fee, 0.5% third-party charge Min 100, Max 50k/day EUR, USD, GBP
GrabPay Instant No fees Min 20, Max 10k/day SGD, MYR, IDR
SPEI Instant No platform fee, 1% third-party charge Min 50, Max 15k/day MXN, USD
PayPal Instant 2% fee on deposits Min 50, Max 25k/day USD, EUR
Cryptocurrency Instant No fees Min 0.01 BTC, Max 5 BTC/day BTC, ETH

Minimum Deposit

Zhongtai International requires a minimum deposit of $100 to open an account. This minimum may vary depending on the payment method used, with certain e-wallets allowing deposits as low as $20. Additionally, account types may influence the minimum deposit requirement, with premium accounts necessitating a higher initial investment.

How to Withdraw

To withdraw funds from your Zhongtai International account, follow these steps:

  1. Log in to your Zhongtai International account.
  2. Navigate to the ‘Withdrawal’ section in the account management area.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Confirm your withdrawal request and check for any required verification steps.
  6. Submit your request and wait for processing, which varies by method.

Customer Support

Zhongtai International Customer Support Overview

Support Channels

Zhongtai International offers a variety of contact methods to ensure customers receive the help they need efficiently. Clients can reach out via:

  • Email: Customers can send inquiries to their dedicated support email for prompt assistance.
  • Live Chat: Instant support is available through live chat on their website, allowing for real-time solutions to customer queries.
  • Telephone: Clients can call +852 39792888 for direct assistance from customer service representatives.
  • Social Media: Zhongtai International maintains an active presence on various social media platforms, offering another avenue for customer engagement and support.

Service Availability

Zhongtai International’s customer service operates 24/5, ensuring support is available throughout the trading week. The firm also offers multilingual support, catering to a diverse clientele with services available in both English and Chinese.

Additional Resources

To further assist clients, Zhongtai International provides educational resources including:

  • Video tutorials: Step-by-step guides to help users navigate the trading platform effectively.
  • Webinars: Regularly scheduled webinars that cover various trading strategies and market analysis.
  • Market analysis: Insights and reports that help traders make informed decisions.
  • Trading signals: Timely alerts to assist traders in maximizing their trading opportunities.

Zhongtai International is committed to delivering high-quality customer support, ensuring that assistance is just a contact away.

Frequently Asked Questions

Yes, Zhongtai International is regulated by the Securities and Futures Commission (SFC) of Hong Kong, holding License No. BAI291. This ensures that the company adheres to strict regulatory standards in its operations.

Zhongtai International provides access to various trading products, including HK Stocks, US Stocks, and futures covering forex, agricultural products, and more. They offer trading through multiple platforms, including self-developed trading apps for stocks and futures.

Client funds at Zhongtai International are held in segregated accounts to protect them from company risks. As a regulated firm, they are also subject to compliance with stringent financial regulations, ensuring enhanced security and transparency in fund management.

Clients can expect a user-friendly experience with Zhongtai International, featuring clear fee structures and multiple trading platforms. The company strives to provide efficient customer support, and its trading apps are designed to cater to both casual and professional traders.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.