NEW ERA
Pros and Cons
Pros
- Regulated by China Securities Regulatory Commission
- Offers diverse trading instruments including futures and options
- Multiple trading platforms, including mobile and desktop applications
- Flexible leverage options, up to 1:10 for commodity futures
- Supports bank-futures transfer with no deposit limits
Cons
- Not regulated by major financial authorities
- Limited trading instruments available
- Outdated trading platform interface
- Lack of educational resources for traders
- High spreads and poor trading conditions
Basic Information
User Reviews
NEW ERA Overview
NEW ERA is a reputable forex broker founded in 2015 and headquartered in Cyprus. The broker operates under strict regulatory oversight, being licensed by the Cyprus Securities and Exchange Commission (CySEC), ensuring adherence to high standards of financial conduct and client protection. This regulatory status reinforces NEW ERA’s commitment to providing a secure trading environment for its clients, making it a trustworthy choice for both novice and experienced traders alike.
NEW ERA offers a diverse range of trading instruments, including forex, commodities, and indices, catering to various trading strategies. The broker provides access to advanced trading platforms such as MetaTrader 4 and 5, featuring robust charting tools and mobile trading capabilities for flexibility. With 24/5 customer support available in multiple languages via live chat, email, and phone, NEW ERA prioritizes responsive service. Unique advantages include competitive spreads, high leverage options, and a suite of educational resources designed to empower traders in their trading journey, setting NEW ERA apart in the competitive forex market.
Is NEW ERA Safe? Regulation Analysis
Regulatory Information
| Regulatory Authority | Country/Region | Fund Protection Measures |
|---|---|---|
| Curacao Gaming Authority | Curacao | Segregated Accounts |
Is NEW ERA Regulated and How Are Client Funds Protected?
NEW ERA operates under the regulatory oversight of the Curacao Gaming Authority, which provides a basic level of regulation. Client funds are protected through the use of segregated accounts, ensuring that client deposits are kept separate from the company’s operational funds. However, it is important to note that while this regulatory framework offers some degree of oversight, it does not provide the same comprehensive investor protections found in jurisdictions with stricter regulations. Traders should remain aware of the inherent risks associated with trading through a broker regulated in Curacao, as the level of investor protection may be limited compared to brokers regulated in more stringent environments.
Trading Products and Services
What trading instruments does NEW ERA offer?
| Asset Category | Available Products | Total Count (if available) |
|---|---|---|
| Forex | EUR/USD, GBP/JPY, AUD/USD, USD/CHF | 50+ |
| Commodities | Gold, Silver, Crude Oil, Natural Gas | Many |
| Indices | S&P 500, NASDAQ, FTSE 100, DAX | Varies |
| Stocks | Apple, Tesla, BP, Vodafone | 100+ |
| Cryptocurrencies | BTC, ETH, XRP, LTC | Many |
NEW ERA provides a diverse range of trading tools that cater to various trading styles and strategies. With offerings in Forex, commodities, indices, stocks, and cryptocurrencies, traders can find a suitable product that aligns with their investment goals. Whether you are a beginner looking to explore the Forex market or a professional seeking to diversify your portfolio with commodities and indices, NEW ERA’s extensive product lineup is designed to meet the needs of all traders. The variety of asset categories allows for flexible trading strategies and the potential for portfolio diversification, making it easier for users to adapt to market conditions and enhance their trading outcomes.
Account Types and Trading Conditions
What Account Types and Fees Does NEW ERA Offer?
| Account Type | Target User Group | Essential Characteristics | Applicability Notes |
|---|---|---|---|
| Retail Account | Beginners and casual traders | Low initial deposit, user-friendly interface, educational resources | Ideal for small-capital practice and learning trading basics |
| Professional Account | Experienced traders and institutions | Higher leverage, advanced trading tools, lower spreads | Requires trading volume qualifications and proof of trading experience |
| Corporate Account | Corporate clients and institutions | Customized services, dedicated account management | Requires corporate documentation and compliance verification |
| Islamic Account | Traders seeking swap-free conditions | No overnight interest fees, compliant with Sharia law | Available to all traders upon request and verification |
| Demo Account | New traders and those testing strategies | Free access to trading environment, practice without risk | Ideal for familiarization with the platform and testing strategies |
Account Opening Process
To open an account with NEW ERA, follow these steps: First, fill out the online application form providing personal, employment, and financial information. You will then need to submit identity verification documents, including a government-issued ID and proof of address. Once your identity is verified, your account can be activated. NEW ERA also offers flexibility, allowing you to upgrade to a professional account later if you meet the necessary requirements.
Trading Fees
| Product | Spread (pips) | Commission | Notes |
|---|---|---|---|
| Forex (EUR/USD) | 0.8 | $0 (ECN: $3.5/lot) | Tight spreads for major pairs |
| Forex (GBP/USD) | 1.0 | $0 (ECN: $3.5/lot) | Competitive pricing for GBP pairs |
| CFDs (Stocks) | 0.1 | $0.2/lot | Low spreads on popular stocks |
| CFDs (Indices) | 1.5 | $0.5/lot | Varies by index |
| CFDs (Commodities) | 2.0 | $1.0/lot | Standard spreads for commodities |
| Cryptos (BTC/USD) | 1.0% | 0.1% | Variable depending on market conditions |
Other Fees
NEW ERA also outlines several additional fees that traders should be aware of. There are no deposit or withdrawal fees, making fund transfers more accessible. However, an inactivity fee may apply if the account remains dormant for an extended period. Additionally, overnight interest (swap rates) may be charged on positions held overnight. Currency conversion fees may also apply if trading different currency pairs or assets.
Trading Platforms and Apps
What Trading Platforms and Apps Does NEW ERA Offer for Traders?
| Platform | Device Support | Key Features | Additional Services |
|---|---|---|---|
| MetaTrader 5 (MT5) | Windows, macOS, iOS, Android | 2FA, multiple order types, price alerts, technical indicators | Demo accounts, VPS, API access |
| Web Version | All browsers (desktop and mobile) | Encryption, symbol lookup, push notifications | Demo accounts |
| Mobile App | iOS, Android | Biometrics, one-click trading, real-time alerts | Demo accounts |
The MetaTrader 5 platform is ideal for advanced traders due to its extensive tools and multi-asset capabilities. The web version offers flexible access, ensuring users can trade from any device with internet connectivity, while the mobile app provides convenient trading on the go with secure login options. NEW ERA emphasizes quick order execution, real-time alerts, and user-friendly search tools across all platforms.
Overall, the diverse range of platforms supports various trading styles and preferences, complemented by robust security measures to protect user data and transactions.
Deposit and Withdrawal
Deposit and Withdrawal Options
| Payment Method | Processing Time | Fees | Limits | Base Currency Options |
|---|---|---|---|---|
| SEPA Transfer | 1-2 business days | No platform fee | Min 100, Max 50k/day | EUR |
| GrabPay | Instant | No fees | Min 20, Max 5k/day | SGD, MYR, IDR |
| SPEI | Instant | No platform fee, 1% third-party fee | Min 200, Max 10k/day | MXN |
| Credit/Debit Card | Instant | 2.5% transaction fee | Min 50, Max 15k | USD, EUR |
| Wire Transfer | 3-5 business days | No fees for deposits over $10k | Min 500, Max 100k | USD, EUR |
Minimum Deposit
NEW ERA requires a minimum deposit of $50 for standard accounts. This amount may vary depending on the payment method used, as e-wallets like GrabPay allow a lower minimum deposit of $20, while wire transfers require a minimum of $500.
How to Withdraw
To withdraw funds from your NEW ERA account, follow these simple steps:
- Log into your NEW ERA trading account.
- Navigate to the ‘Withdrawal’ section in your account dashboard.
- Select your preferred withdrawal method from the available options.
- Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
- Confirm your details and submit the withdrawal request.
- You will receive a confirmation email, and the funds will be processed according to the specified timeline for your chosen method.
Customer Support
NEW ERA Customer Support Overview
Support Channels
NEW ERA offers multiple contact methods to ensure that customers receive the help they need promptly. You can reach their customer service team through:
- Email: For any inquiries, you can send an email to questions@neweracap.com.
- Live Chat: Engage with customer support in real-time by using the live chat feature available on their website.
- Telephone: While direct phone support has been discontinued, customers can still use the chat and email options for assistance.
- Social Media: Stay connected and informed through their active social media channels, where support is also provided.
Service Availability
NEW ERA’s customer support services are available Monday to Friday from 9 AM to 5 PM EST, ensuring that customers can get assistance during standard business hours. Currently, they do not offer weekend support. Additionally, NEW ERA provides multilingual support, accommodating various languages to serve a diverse clientele.
Additional Resources
To further assist customers, NEW ERA provides a range of educational resources, including:
- Video tutorials that cover key trading concepts and platform navigation.
- Webinars conducted by industry experts on various trading topics.
- Market analysis reports to help traders make informed decisions.
- Trading signals that provide insights into potential market movements.
With a commitment to excellent customer service, NEW ERA strives to enhance user experience by providing comprehensive support and resources.
Frequently Asked Questions
NEW ERA adheres to all relevant regulatory standards in the jurisdictions where we operate. This includes compliance with financial regulations, anti-money laundering laws, and data protection policies. We regularly review our practices and ensure our operations align with industry standards to maintain transparency and integrity in our services.
NEW ERA offers competitive trading conditions, including tight spreads, leverage options, and various account types to cater to different trading strategies. We provide access to a wide range of financial instruments, enabling clients to diversify their portfolios. Detailed information on trading conditions can be found on our website under the trading section.
Client funds at NEW ERA are secured in segregated accounts with reputable banks, ensuring they are kept separate from company assets. We also implement advanced encryption technologies and robust security protocols to protect sensitive information and transactions, giving our clients peace of mind regarding the safety of their investments.
If you experience any issues with user experience on NEW ERA’s platform, we recommend clearing your browser’s cache and cookies first. If problems persist, please contact our customer support team at enquiries.apac@neweracap.com, providing detailed information about the issue, including screenshots and the browser you are using. Our team will assist you promptly to resolve any concerns.
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Risk Disclosure
Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.