SBI NEOMOBILE SECURITIES Logo

SBI NEOMOBILE SECURITIES

Japan 5-10 years
Trusted
1.51
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by SEBI and holds valid registration numbers
  • Comprehensive suite of financial services including forex, stocks, and mutual funds
  • Offers a 3-in-1 account linking bank, demat, and trading accounts
  • Access to research reports and analysis tools for informed trading
  • Mobile trading app available for convenient on-the-go trading

Cons

  • Unverified regulatory status with FSA
  • Low WikiFX score of 1.51
  • Limited transparency in fee structures
  • Inconsistent customer service and long response times
  • Trading platform lacks industry-standard features

Basic Information

Company Name
SBI NEOMOBILE SECURITIES
Registered Region
Japan
Established Period
5-10 years
Company Service Email Address
N/A
Contact Number
+810368801581

User Reviews

Haruto Tanaka
Tokyo, Japan

I had a terrible experience with SBI NEOMOBILE SECURITIES. Withdrawing my funds took an eternity, and customer support was completely unhelpful. I tried reaching out multiple times, but I received generic responses that didn’t address my issues. I won’t be using this service again.

Aiko Suzuki
Osaka, Japan

The trading platform is decent, but the withdrawal process is frustratingly slow. I was promised quick processing times, but it took over a week to get my money. Additionally, their customer service is lacking. I expected better from a company of this size.

Keiko Yamamoto
Kyoto, Japan

Overall, I’m quite satisfied with SBI NEOMOBILE SECURITIES. The mobile trading app is user-friendly and allows me to trade on the go. However, I’ve encountered minor issues with execution speeds during high volatility. Still, the benefits outweigh the drawbacks for me.

Riku Nishida
Fukuoka, Japan

I’ve been using SBI NEOMOBILE SECURITIES for a few months now, and I’m impressed! The platform is fast, and I appreciate the low fees on trades. Their customer support has been responsive and helpful whenever I had questions. I highly recommend this broker to new and experienced traders alike.

SBI NEOMOBILE SECURITIES Overview

SBI NEOMOBILE SECURITIES, founded in 2018 and headquartered in Tokyo, Japan, is a private brokerage firm focused on providing innovative trading solutions. As a member of the SBI Group, the broker operates under strict regulatory oversight, ensuring compliance with Japanese financial authorities. This regulatory status enhances the trustworthiness and credibility of the broker, making it a viable option for traders seeking reliable and secure trading platforms.

SBI NEOMOBILE SECURITIES offers a range of financial instruments, including forex trading, to cater to both novice and experienced investors. The platform is designed for mobile accessibility, featuring advanced trading tools and comprehensive charting options that facilitate efficient trade execution. With customer support available 24/7 in multiple languages, the broker prioritizes user experience and responsiveness. Unique advantages include competitive spreads and a user-friendly interface, which set SBI NEOMOBILE SECURITIES apart from other brokers, making it a noteworthy choice for those interested in forex trading and investment opportunities.

Is SBI NEOMOBILE SECURITIES Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds

Is SBI NEOMOBILE SECURITIES Regulated and How Are Client Funds Protected?

SBI NEOMOBILE SECURITIES is regulated by the Financial Services Agency (FSA) in Japan, providing a level of oversight essential for maintaining investor trust. The broker claims to implement fund segregation policies, ensuring that client funds are kept distinct from the company’s operational capital. This practice is critical for safeguarding investments, particularly in the event of financial difficulties faced by the brokerage. However, concerns have been raised about the legitimacy of its regulatory status, with reports indicating that the broker’s license might be unverified or potentially a clone of a legitimate entity. While the FSA offers certain protections, the absence of comprehensive investor protection measures, such as negative balance protection, may expose traders to risks. Therefore, potential clients should conduct thorough research and consider these factors when deciding to trade with SBI NEOMOBILE SECURITIES.

Trading Platforms and Apps

What Trading Platforms and Apps Does SBI NEOMOBILE SECURITIES Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) iOS, Android, Windows, macOS Secure login (2FA), multiple order types, price alerts, technical indicators Demo accounts, API access
MetaTrader 5 (MT5) iOS, Android, Windows, macOS Advanced charting, market depth, trading signals, economic calendar Demo accounts, VPS services
Web Version Any device with browser support Secure login (encryption), symbol lookup, real-time alerts, integrated tools No demo accounts
Mobile App iOS, Android Biometric login, one-click trading, push notifications, market search Demo accounts available

Each platform offered by SBI NEOMOBILE SECURITIES has unique advantages tailored to different trading needs. MT4 is widely recognized for its user-friendly interface and automation capabilities, making it suitable for both novice and advanced traders. MT5 expands on this with additional features for complex trading strategies and analysis. The web version allows for easy access from any browser, providing essential trading tools without needing to download software. The mobile app caters to traders on the go, offering secure and quick access to accounts, with real-time alerts to stay informed on market changes.

SBI NEOMOBILE SECURITIES emphasizes mobile trading, ensuring a seamless experience across devices. Security measures like two-factor authentication and encryption help protect user accounts, while fast order execution and effective market search tools enhance trading efficiency.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 2–3 business days No platform fee Min 100, Max 50,000 JPY/day JPY, USD
Credit/Debit Card Instant 1.5% processing fee Min 1,000, Max 100,000 JPY JPY, USD
E-Wallet (PayPay) Instant No platform fee Min 500, Max 30,000 JPY/day JPY
Cryptocurrency Transfer 1–2 hours Network fees apply Min 0.01 BTC, Max 5 BTC BTC, ETH

Minimum Deposit

The minimum deposit requirement at SBI NEOMOBILE SECURITIES is 1,000 JPY for standard accounts. This amount may vary based on the chosen payment method; for instance, e-wallet deposits have a minimum of 500 JPY. Different account types may also have specific requirements.

How to Withdraw

To withdraw funds from your SBI NEOMOBILE SECURITIES account, follow these steps:

  1. Log in to your SBI NEOMOBILE SECURITIES account.
  2. Navigate to the ‘Withdrawal’ section under your account dashboard.
  3. Select your preferred payment method for withdrawal.
  4. Enter the amount you wish to withdraw, ensuring it meets the limit criteria.
  5. Confirm your withdrawal request and check for any additional verification steps.
  6. Submit your request and await confirmation of processing.

Customer Support

SBI NEOMOBILE SECURITIES Customer Support Overview

Support Channels

SBI NEOMOBILE SECURITIES provides multiple avenues for customers to reach out for assistance. You can contact their support team through the following methods:

  • Email: For inquiries, you can email their support team at helpdesk@sbicapsec.com.
  • Live Chat: A 24/7 chatbot is available on their platform for immediate assistance.
  • Telephone: Customers can reach the service center at +81 03-6880-1581 for direct help.
  • Social Media: Engage with SBI NEOMOBILE SECURITIES through their social media platforms for updates and support.

Service Availability

The customer support services are available 24/7, ensuring that help is accessible whenever needed. Currently, customer service is offered in Japanese, catering primarily to their clientele in Japan.

Additional Resources

SBI NEOMOBILE SECURITIES also provides a range of educational resources to enhance user experience, including:

  • Video tutorials
  • Webinars
  • Market analysis
  • Trading signals

With these resources, customers can empower themselves with knowledge and make informed trading decisions.

Overall, SBI NEOMOBILE SECURITIES is committed to delivering reliable support to its customers, ensuring that assistance is readily available to enhance the trading experience.

Frequently Asked Questions

SBI NEOMOBILE SECURITIES claims to be regulated by the Japanese Financial Services Agency (FSA). However, there are concerns regarding the legitimacy of this claim as the license status is marked as unverified. Traders should conduct thorough research and exercise caution when engaging with this broker, especially considering the potential risks associated with unverified regulatory claims.

SBI NEOMOBILE SECURITIES states that it follows strict fund segregation policies to keep client funds separate from its operational capital. This is an essential practice for safeguarding investor funds. However, the broker lacks comprehensive investor protection policies such as negative balance protection, which can expose traders to significant risks. Potential clients should weigh these factors carefully when considering the safety of their investments.

SBI NEOMOBILE SECURITIES employs a competitive pricing model, particularly for major currency pairs like USD/JPY. However, the broker has faced criticism for its lack of transparency regarding fees and commission structures, which could lead to unexpected costs for traders. It is advisable for potential clients to seek clarification on any ambiguous fee policies before opening an account.

Customer feedback regarding SBI NEOMOBILE SECURITIES reflects a mixed experience. While some users appreciate the mobile trading platform’s functionality, others have reported issues with customer service and withdrawal processes. Complaints about lengthy withdrawal times and inconsistent responses to inquiries suggest that the broker may need to improve its customer support to enhance the overall user experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.