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BOCOM International

Hong Kong 15-20 years
Trusted
7.23
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Hong Kong Securities and Futures Commission (SFC)
  • Diverse range of trading instruments including Forex, stocks, and ETFs
  • Trading platforms: MetaTrader 4 and proprietary trading platform
  • Competitive trading conditions with tight spreads
  • Comprehensive market research and educational resources available

Cons

  • Regulatory complexity due to revoked license
  • Limited transparency regarding Islamic accounts
  • Lack of comprehensive research and analysis tools
  • Restricted leverage options for retail clients
  • Only offers MetaTrader 4 and 5 platforms

Basic Information

Company Name
BOCOM International
Registered Region
Hong Kong
Established Period
15-20 years
Company Service Email Address
Contact Number
+85237103328
Company Website

User Reviews

John Smith
New York, NY

I had high hopes for BOCOM International, but my experience has been disappointing. Withdrawals took much longer than expected, and customer support was unhelpful when I reached out for assistance. It’s frustrating to deal with delays, especially when it comes to accessing my funds.

Emily Johnson
Los Angeles, CA

BOCOM International has been a game changer for me. The trading platform is intuitive and fast, making it easy to execute my strategies. I’ve had no issues with withdrawals, and the customer service has been responsive. Highly recommend for anyone looking to trade efficiently!

Michael Lee
Chicago, IL

My experience with BOCOM International has been mixed. While the platform is user-friendly and offers a good selection of trading tools, I faced some delays in their customer support response. Overall, not bad, but there’s definitely room for improvement.

Sarah Brown
Miami, FL

I had a terrible experience with BOCOM International. I tried to withdraw my funds, and it was a nightmare. It took weeks to process, and when I contacted support, I received no clear answers. I wouldn’t recommend this service to anyone.

BOCOM International Overview

BOCOM International Holdings Company Limited, established in 1998 and headquartered in Hong Kong, is a prominent financial services provider specializing in securities brokerage and related services. As one of the earliest licensed securities firms with a PRC background in Hong Kong, BOCOM International has navigated various economic cycles and regulatory changes, establishing itself as a leader in the industry. The broker is regulated by the Hong Kong Securities and Futures Commission, ensuring compliance with stringent financial regulations to protect investors and uphold market integrity. With its successful listing on the HKEX in 2017, BOCOM International continues to leverage its banking heritage to offer a comprehensive suite of financial services to global clients.

Is BOCOM International Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Funds, Investor Compensation Scheme
Bank of Communications Co., Ltd. Hong Kong Licensed Bank with oversight by Hong Kong Monetary Authority

Is BOCOM International Regulated and How Are Client Funds Protected?

BOCOM International is regulated by the Securities and Futures Commission (SFC) in Hong Kong, which oversees its operations and ensures compliance with local financial laws. This regulation is a critical indicator of the broker’s legitimacy and trustworthiness, providing a layer of investor protection. Client funds are safeguarded through segregated accounts, which helps prevent misuse of funds by the broker. Additionally, BOCOM International participates in the Investor Compensation Scheme, which offers further protection to clients in the event of financial difficulties faced by the broker. The broker’s affiliation with the Bank of Communications, one of the largest banks in China, adds to its stability and reputation. Overall, BOCOM International is a regulated and safe choice for investors looking to engage in trading activities.

Trading Platforms and Apps

What Trading Platforms and Apps Does BOCOM International Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, multiple order types, technical indicators, price alerts Demo accounts, API access
Web Version Any device with internet access Encryption, symbol lookup, one-click trading, real-time quotes VPS services
Mobile App iOS, Android Biometric login, push notifications, market news, order tracking Demo accounts

BOCOM International provides a range of trading platforms suited for different trading needs. The MT4/MT5 platforms are ideal for advanced traders seeking extensive tools and automation capabilities. The web version allows users to trade from any internet-enabled device, featuring robust security and fast execution. The mobile app enhances trading convenience, supporting secure logins and enabling real-time alerts and market updates, making it suitable for traders on the go. Overall, BOCOM International emphasizes secure trading, quick order execution, and efficient market search tools across its platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

BOCOM International enforces strict compliance with anti-money laundering (AML) and know-your-customer (KYC) regulations. Withdrawals must be returned to the original payment method to ensure traceable fund flows. For significant withdrawals, identity verification is required, including documents like a passport and utility bill.

Regional payment preferences vary: Southeast Asian clients may favor GrabPay; Europeans often use SEPA transfers; while Latin American users rely on domestic banks. Note, some services like Skrill are unavailable for US users, and certain Middle Eastern countries restrict PayPal. Local banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your BOCOM International account, follow these steps:

  1. Log in to your verified account.
  2. Go to the deposit/withdrawal section.
  3. Select your preferred payment method.
  4. Enter the withdrawal amount and confirm the request.
  5. For large withdrawals (over 2,000 USD), be prepared to submit identity verification documents.

Customer Support

BOCOM International Customer Support Overview

Support Channels

BOCOM International provides various contact methods for customer support to ensure effective communication. Customers can reach out through:

  • Email: For inquiries, customers can email enquiry@bocomgroup.com.
  • Live Chat: Available on the BOCOM International website for real-time assistance.
  • Telephone: Customers can call the Customer Service Hotline at (852) 3768 2888 for immediate support.
  • Social Media: BOCOM International engages with customers via their official social media platforms.

Service Availability

BOCOM International’s customer support operates Monday to Friday from 9:00 AM to 5:30 PM, providing a customer service experience that is efficient and responsive. The support team is available in multiple languages, including English and Chinese.

Additional Resources

To enhance the trading experience, BOCOM International offers a range of educational resources such as:

  • Video tutorials on trading and platform usage.
  • Webinars covering market trends and analysis.
  • Regular market analysis reports.
  • Trading signals to assist clients in making informed decisions.

These resources are designed to help customers get the most out of their trading experience and ensure they have the necessary support and information at their fingertips.

Frequently Asked Questions

BOCOM International adheres to strict regulatory standards set by the People’s Bank of China, the China Securities Regulatory Commission, and the Securities and Futures Commission in Hong Kong. We implement comprehensive compliance programs, including anti-money laundering protocols and regular audits, to ensure that all trading activities are conducted in accordance with applicable laws and regulations.

BOCOM International offers competitive trading conditions, including low transaction fees, access to various trading platforms (online, mobile, and telephone), and a wide range of financial instruments. Clients benefit from professional investment analysis and real-time market data, enhancing their trading experience.

Client funds at BOCOM International are held in segregated accounts with reputable financial institutions, ensuring that they are protected and not used for company operations. Additionally, we implement robust security measures, including encryption and multi-factor authentication, to safeguard clients’ personal and financial information.

BOCOM International is committed to providing a seamless user experience through our intuitive trading platforms. Clients can easily access their accounts, execute trades, and receive real-time updates from both web and mobile applications. Our customer support team is also available to assist with any inquiries to enhance the overall trading experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.