EsaFX Logo

EsaFX

Indonesia 2-5 years
Trusted
6.95
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by BAPPEBTI in Indonesia
  • Offers diverse trading instruments including Forex, commodities, and cryptocurrencies
  • Trading platforms: MetaTrader 4 and proprietary web platform
  • Competitive leverage up to 1:500
  • Low minimum deposit starting from $100

Cons

  • Not regulated in major jurisdictions like the US
  • Limited trading instruments (no stocks or cryptocurrencies)
  • High minimum spread starting from 15 pips
  • Withdrawal fee information is unclear
  • Limited educational resources for traders

Basic Information

Company Name
EsaFX
Registered Region
Indonesia
Established Period
2-5 years
Company Service Email Address
Contact Number
+622129339229
Company Website

User Reviews

Anna Smith
Jakarta, Indonesia

EsaFX has a pretty solid trading platform. The execution speed is impressive, and I love the variety of trading instruments available. Customer service is usually responsive, but they could be faster during peak hours. Overall, a good experience so far!

John Doe
Surabaya, Indonesia

I’ve been using EsaFX for several months and I’m very satisfied! The MT4 and MT5 platforms are user-friendly, and I appreciate the availability of demo accounts for practice. Withdrawals have been smooth, and their support team is very helpful.

Rita Anggara
Bali, Indonesia

I had high hopes for EsaFX, but my experience has been disappointing. Withdrawal requests take too long to process, and I’ve faced issues with the customer support not being very helpful. I expected more from a regulated broker.

Kevin Tan
Medan, Indonesia

I regret choosing EsaFX. After making a profit, I tried to withdraw my funds, but my requests were ignored for days. Their support is unresponsive, and I feel like I’m stuck with my money. Extremely frustrating experience!

EsaFX Overview

EsaFX, established in 2004, is a leading forex broker based in Jakarta, Indonesia. The broker operates under the regulatory oversight of BAPPEBTI, holding license number 86/BAPPEBTI/SP-PN/12/2014. With nearly two decades of experience, EsaFX has built a reputation for integrity and compliance within the financial trading sector, ensuring that clients can trade with confidence in a well-regulated environment.

EsaFX offers a diverse range of trading instruments, primarily focusing on forex, commodities, and indices. Traders can utilize advanced platforms such as MetaTrader 5, which features comprehensive charting tools and various execution options. Customer support is available 24/5 through multiple channels, ensuring that traders receive timely assistance. EsaFX distinguishes itself with competitive spreads, high leverage options, and a commitment to transparency, making it an attractive choice for both novice and experienced traders looking to engage in the forex market.

Is EsaFX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
BAPPEBTI Indonesia Segregated Funds, Investor Compensation Scheme
JFX Indonesia Segregated Funds, Investor Compensation Scheme

Is EsaFX Regulated and How Are Client Funds Protected?

EsaFX is a regulated broker operating under the supervision of Indonesia’s financial authorities, namely BAPPEBTI and JFX. This regulatory framework ensures that the broker adheres to local financial compliance standards, which enhances investor protection. Client funds are safeguarded through measures such as segregated accounts, ensuring that client deposits are kept separate from the company’s operational funds. Additionally, EsaFX participates in an investor compensation scheme, further bolstering the safety of client investments. The broker offers a range of services including access to the MT4 and MT5 trading platforms, enabling clients to trade various instruments such as forex, commodities, and indices. Overall, EsaFX is considered a legit and safe choice for traders seeking a regulated trading environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does EsaFX Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, Android, iOS Login Security (2FA), Market Search, Multiple Order Types, Price Alerts, Technical Indicators Demo Accounts, API Interface
MT5 Windows, Android, iOS Login Security (Encryption), Market Search, One-Click Trading, Push Notifications, Advanced Technical Analysis VPS, Copy Trading
Web Version All Browsers Login Security (Encryption), Symbol Lookup, Various Order Types, Price Alerts, Economic Calendar Demo Accounts
Mobile App Android, iOS Login Security (Biometrics), Market Search, One-Click Trading, Push Notifications Demo Accounts

EsaFX provides a range of trading platforms catered to various trading styles. The MT4 platform is popular among beginners, offering essential trading tools and features. MT5, on the other hand, is designed for advanced traders, providing additional analytical tools and flexibility in trading strategies. The mobile app and web version enhance trading accessibility, allowing traders to operate seamlessly on different devices. EsaFX prioritizes secure logins, enabling traders to manage their accounts safely while providing real-time alerts and efficient market search tools for improved trading decisions.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method to comply with anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Regional preferences exist for payment methods: Southeast Asian users may prefer GrabPay; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your EsaFX account, follow these steps:

  1. Log in to your verified EsaFX account.
  2. Go to the deposit/withdrawal section.
  3. Select your preferred withdrawal method.
  4. Enter the amount you wish to withdraw and confirm the request.
  5. Complete any required identity verification steps.
  6. Track the status of your withdrawal in your dashboard.

Always withdraw to the original funding source to ensure compliance and faster processing.

Customer Support

EsaFX Customer Support Overview

Support Channels

EsaFX provides multiple contact methods to ensure customer support is easily accessible. Clients can reach out via:

  • Email: For detailed inquiries, you can contact the support team at support@esafx.co.id.
  • Live Chat: Immediate assistance is available through the live chat feature on the EsaFX website.
  • Telephone: Clients can call the support hotline at +62-21-29339229 for direct communication.
  • Social Media: Follow EsaFX on platforms such as Twitter and Instagram for updates and contact options.

Service Availability

Customer support at EsaFX operates 24/5, ensuring assistance is available during business days. The support team is multilingual, offering services in Indonesian and English to cater to a diverse clientele.

Additional Resources

EsaFX also offers various educational resources to enhance clients’ trading experience, including:

  • Video tutorials covering platform usage and trading strategies.
  • Webinars led by experienced traders to discuss market trends.
  • Regular market analysis to keep clients informed.
  • Trading signals to assist in decision-making.

Clients have praised EsaFX’s support for being responsive and effective, with numerous positive reviews highlighting the team’s commitment to helping traders succeed.

Frequently Asked Questions

EsaFX prioritizes the security of client funds by utilizing segregated accounts, which means that client deposits are kept separate from the company’s operational funds. Additionally, we comply with strict regulatory standards set by BAPPEBTI to safeguard investments and ensure transparency in all transactions.

EsaFX offers competitive trading conditions, including tight spreads starting from 0.0 pips on major currency pairs. We provide various account types to cater to different trading strategies, and leverage options are available up to 1:100. Clients can also benefit from our advanced trading platforms like MetaTrader 5 for seamless trading experiences.

EsaFX operates under the regulations of BAPPEBTI, which governs futures trading in Indonesia. We are committed to full compliance with all legal requirements, including regular audits and reporting, to ensure that our operations are transparent and trustworthy for our clients.

Clients can expect a user-friendly experience when using EsaFX’s trading platform. Our interface is designed for both novice and experienced traders, featuring customizable charts, advanced analytical tools, and real-time market data. Additionally, we offer comprehensive educational resources and responsive customer support to assist clients effectively.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.