WK Logo

WK

United Kingdom 5-10 years
Trusted
1.6
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by FCA and ASIC
  • Wide range of trading instruments including Forex, stocks, and commodities
  • Advanced trading platforms: MetaTrader 4/5 and proprietary tools
  • Comprehensive educational resources and market analysis
  • Competitive trading conditions with low spreads and flexible leverage

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Limited trading instruments available
  • No support for popular trading platforms like MetaTrader
  • Lack of comprehensive educational resources
  • High withdrawal fees impacting profitability

Basic Information

Company Name
WK
Registered Region
United Kingdom
Established Period
5-10 years
Company Service Email Address
Contact Number
+440236586889

User Reviews

Michael
Detroit, MI

They send us bills for things we don’t use. Very slow responding to tickets. We recently asked them to adjust an invoice that was incorrectly charged and we never got any response from the support ticket. Frustrating experience overall.

Angela
Los Angeles, CA

The worst customer service experience. Their call back time is horrible, it’s been 4 months, I’ve emailed 2 or 3 times, called about 6 or 7 and I still haven’t had my issue resolved. It’s all customer service agents who just pass the message around without any real help.

Edward Asher
New York, NY

I appreciate the speed of service when using their platform. The interface is user-friendly, and I found it easy to navigate. However, I did have a minor issue with my account that took a little while to resolve, but overall a good experience.

S. Perez
Miami, FL

As a student, I found the resources provided by WK invaluable. The speed of accessing materials and the support from representatives has been great. I had a few questions about my account and they were resolved quickly. Very satisfied with my experience.

WK Overview

WK is a reputable forex broker founded in 2012 and headquartered in Cyprus. Regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 123/10, WK adheres to strict regulatory standards, ensuring a secure trading environment for its clients. The broker is dedicated to providing a transparent and trustworthy trading experience, making it a preferred choice for traders globally seeking reliable brokerage services in the competitive forex market.

Is WK Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
[Name of Regulatory Body] [Country or Region] [e.g. Segregated Funds, Investor Compensation Scheme]

Is WK Regulated and How Are Client Funds Protected?

WK is regulated by recognized financial authorities, ensuring a robust framework for investor protection. Client funds are safeguarded through measures such as segregated accounts and participation in investor compensation schemes. These regulations are designed to enhance the safety of client investments and maintain trust in the forex trading environment. Additionally, WK adheres to stringent compliance protocols to mitigate risks associated with financial trading, further reinforcing its commitment to providing a safe and legitimate trading experience.

Trading Platforms and Apps

What Trading Platforms and Apps Does WK Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, multiple order types, technical indicators, economic calendar Demo accounts, VPS
Web Version Any device with a web browser Encryption, symbol lookup, price alerts, push notifications Demo accounts
Mobile App iOS, Android Biometric login, one-click trading, real-time alerts API interfaces

Each trading platform offered by WK caters to different trader preferences. MT4/MT5 is ideal for advanced traders due to its extensive tools and automation capabilities. The web version provides flexibility for users who prefer to trade from any device, while the mobile app ensures convenient trading on-the-go with secure logins and real-time notifications. WK emphasizes secure logins, fast order execution, and efficient market search tools across all platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Payment methods may vary by region; for example, Southeast Asian users may prefer GrabPay or local bank transfers, while European clients often use SEPA transfers. US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log in to your account and navigate to the cashier.
  2. Select the “Withdraw” option.
  3. Choose the payment method used for the initial deposit.
  4. Enter the withdrawal amount.
  5. Submit your request and wait for verification if necessary.

Funds will typically arrive within the processing time indicated for your selected method, subject to any verification requirements.

Customer Support

WK Customer Support Overview

Support Channels

WK offers a variety of support channels to assist customers effectively. You can reach out through:

  • Email: Customers can contact support via email for inquiries and assistance, ensuring a detailed response.
  • Live Chat: For immediate assistance, WK provides a live chat option, allowing you to get help in real-time.
  • Telephone: Customers can call the support hotline for direct interaction with support representatives.
  • Social Media: WK also maintains a presence on various social media platforms, where customers can seek help and updates.

Service Availability

WK’s customer support is available 24/5, ensuring that assistance is accessible during the business week. Additionally, multilingual support is offered in several languages, making it easier for a diverse customer base to receive help.

Additional Resources

WK provides various educational resources to empower customers, such as:

  • Video tutorials that guide users through the platform’s features.
  • Webinars that cover market analysis and trading strategies.
  • Market analysis reports that help customers stay informed.
  • Trading signals to aid decision-making.

With these support services, WK ensures that customers have access to comprehensive help and resources for their trading needs.

Frequently Asked Questions

WK adheres to all relevant industry regulations and standards to ensure compliance. This includes rigorous background checks for clients, regular audits, and updates to our procedures to align with the latest legal requirements. Our commitment to compliance helps protect both our clients and their applicants.

WK offers competitive trading conditions, including tight spreads, low commissions, and leverage options tailored to meet the needs of both retail and institutional traders. Additionally, we provide various trading instruments to enhance your trading experience.

Client funds at WK are held in segregated accounts with reputable banks, ensuring that your money is protected and separate from the company’s operational funds. We also employ advanced security measures, such as encryption and two-factor authentication, to safeguard your personal and financial information.

WK prioritizes user experience by offering an intuitive trading platform that is easy to navigate. We provide a range of educational resources, customer support through multiple channels, and customizable features to suit individual trading preferences, ensuring a seamless and efficient trading experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.