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Moneta Markets

United Kingdom 5-10 years
Trusted
7.54
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by FCA and FSCA
  • Over 1,000 tradable instruments including Forex, commodities, and cryptocurrencies
  • Platforms: MetaTrader 4, MetaTrader 5, and Moneta PRO Trader
  • Competitive spreads starting at 0.0 pips on ECN accounts
  • Comprehensive educational resources and trading tools available

Cons

  • Not regulated by major Tier-1 authorities
  • Limited payment methods for deposits and withdrawals
  • High trading costs unless substantial deposits are made
  • Research and educational resources lack depth
  • No access to trading underlying cryptocurrencies

Basic Information

Company Name
Moneta Markets
Registered Region
United Kingdom
Established Period
5-10 years
Company Service Email Address
Contact Number
+441133204819

User Reviews

Alex Csömör
Budapest

Deposited today almost 2 hours ago, still did not receive it! I contacted them, they said they will update me when there’s news! So your money can just disappear like that! Better to look elsewhere!

Liam Smith
Manchester

I had problems with my withdrawal. I spoke to one person in live chat who told me to wait for an email which I never got. When I spoke to another person in live chat, they told me it got split into two withdrawals. Very confusing and frustrating experience.

Wong Daniel Chak Chiu
Hong Kong

Very efficient withdrawal! I have been trading with this broker for almost half a year, and most withdrawal requests are processed within one day. Funds return to my bank account in about 2 days by wire. Great service!

Seyfullah
Istanbul

I have worked with different brokers before but this is the first time I feel secure and comfortable with my trades. All my friends are happy with them too. The staff is very quick and helpful!

Moneta Markets Overview

Founded in 2010 and headquartered in St. Vincent and the Grenadines, Moneta Markets is a global forex broker known for providing access to a wide range of trading instruments. The broker operates under the regulatory oversight of the Saint Vincent and the Grenadines Financial Services Authority (SVGFSA) and is committed to maintaining high standards of compliance and client security. Moneta Markets prioritizes transparency, ensuring that client funds are held in segregated accounts with reputable banks and offering negative balance protection to safeguard traders’ investments.

Moneta Markets offers an extensive selection of over 1,000 tradable instruments, including forex, commodities, and cryptocurrencies. Traders can access advanced trading platforms such as MetaTrader 4 and 5, which are equipped with powerful charting tools, fast execution speeds, and mobile trading capabilities. Customer support is available 24/5 in multiple languages through various channels, including live chat and email, ensuring traders receive timely assistance. With competitive spreads, high leverage options, and unique features such as cashback bonuses and educational resources, Moneta Markets stands out as a reliable choice for both novice and experienced traders looking to excel in the forex market.

Is Moneta Markets Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Sector Conduct Authority (FSCA) South Africa Segregated Funds, Indemnity Insurance
Financial Conduct Authority (FCA) United Kingdom Segregated Funds, Indemnity Insurance
Saint Vincent and the Grenadines Financial Services Authority (SVGFSA) Saint Vincent and the Grenadines Segregated Funds, Indemnity Insurance

Is Moneta Markets Regulated and How Are Client Funds Protected?

Moneta Markets is a regulated broker, overseen by several recognized financial authorities including the Financial Sector Conduct Authority (FSCA) in South Africa and the Financial Conduct Authority (FCA) in the United Kingdom. The broker maintains high standards of compliance and adheres to strict financial regulations, ensuring that client funds are held in segregated accounts with an AA-rated global bank. This means that client funds are separated from the broker’s operational funds, providing a layer of security in case of financial difficulties. Additionally, Moneta Markets has professional indemnity insurance, which covers potential operational risks. The presence of these regulatory frameworks underscores the broker’s commitment to providing a safe trading environment for its clients, making it a legit and safe choice for traders seeking a reliable trading partner.

Trading Platforms and Apps

What Trading Platforms and Apps Does Moneta Markets Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA, multiple order types, price alerts, technical indicators Demo accounts, VPS, API interfaces
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Encryption, one-click trading, economic calendar, advanced charting tools Demo accounts, VPS, API interfaces
Web Version Any device with a web browser Login security, market search, push notifications, customizable interface Demo accounts
Mobile App (AppTrader) iOS, Android Biometrics, symbol lookup, price alerts, trading on the go Demo accounts

The trading platforms offered by Moneta Markets cater to a wide range of trader needs. MT4 provides essential trading tools suitable for beginners and experienced traders alike, while MT5 extends functionality with advanced analytical features, making it ideal for more sophisticated trading strategies. The web version and mobile app allow users to trade conveniently from any device, ensuring accessibility and flexibility.

Moneta Markets emphasizes security with features like two-factor authentication and biometric logins, which enhance account protection. Fast order execution and real-time alerts facilitate efficient trading processes. Overall, Moneta Markets provides robust trading solutions across various platforms, supporting both desktop and mobile trading environments effectively.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 2-5 days, Withdrawal: 3-7 days No platform fees, but bank fees may apply (USD 20 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD, NZD, CAD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-5 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: 1-3 days No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (FasaPay, GrabPay, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies
Cryptocurrencies (Tether, BTC, ETH, USDC) Deposit: Instant, Withdrawal: 1-3 days No platform fees, but network fees may apply Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR

Moneta Markets enforces strict compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. Withdrawals must return to the original payment method to ensure traceability. First-time large withdrawals over 2,000 USD necessitate identity verification through documents such as a passport and proof of address. Payment methods may vary by region, with Southeast Asian users often using GrabPay, while European clients may prefer SEPA transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

  1. Log in to your Moneta Markets Client Portal.
  2. Click “Funds” – “Withdrawal” on the left side menu.
  3. Complete the form; your withdrawal will be processed shortly.

Withdrawals must be processed using the same method as deposits to comply with AML regulations. Moneta Markets does not guarantee the recall of financial transactions and reserves the right to refuse withdrawal requests under certain conditions.

Customer Support

Moneta Markets Customer Support Overview

Support Channels

Moneta Markets offers a variety of support channels to ensure customers can easily reach out for assistance. These include:

  • Email: Clients can contact support via email at support@monetamarkets.com for any inquiries or issues they may have.
  • Live Chat: For immediate assistance, clients can utilize the live chat feature available on the Moneta Markets website.
  • Telephone: Customers can call the support team at +44 (113) 3204819 for UK inquiries or +61 2 8330 1233 for international support.
  • Social Media: Moneta Markets is also available on various social media platforms for additional support and updates.

Service Availability

Moneta Markets provides customer support 24 hours a day, five days a week (24/5), ensuring that clients can receive help whenever they need it. The support team is multilingual, offering assistance in various languages to cater to a diverse clientele.

Additional Resources

In addition to customer support, Moneta Markets offers several educational resources to enhance the trading experience, including:

  • Video tutorials that guide users through platform features and trading strategies.
  • Webinars covering market trends and trading tips.
  • Market analysis to keep clients informed about current market conditions.
  • Trading signals that assist clients in making informed trading decisions.

Moneta Markets is committed to delivering exceptional customer service, as reflected in their positive client reviews and ratings across various platforms. Clients can trust that their support needs will be met promptly and efficiently.

Frequently Asked Questions

Yes, Moneta Markets is regulated by the Financial Sector Conduct Authority (FSCA) of South Africa under license number 47490 and operates under the Saint Lucia Registry of International Business Companies. Additionally, it is authorized by the Financial Services Authority of Seychelles with License No. SD144. This regulatory oversight ensures transparency and accountability in its trading operations.

Moneta Markets prioritizes client fund security by keeping all client funds in segregated accounts with an AA-rated global bank. This setup ensures that client funds are protected and separate from the company’s operational funds, thus providing an added layer of security. Regular third-party audits further enhance the transparency of their operations.

Moneta Markets offers competitive trading conditions, including spreads starting from 0.0 pips on Prime ECN accounts and leverage options of up to 1000:1 for Forex pairs. Clients have access to over 300 tradable instruments including currencies, commodities, indices, and share CFDs via the MT4 and PRO Trader platforms, allowing for a flexible trading experience.

If you experience issues with the trading platform, first check your internet connection and ensure that the platform is up to date. For persistent problems, you can reach out to Moneta Markets’ customer support through their official channels. They are available to assist with technical issues and ensure a smooth trading experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.