Taurex Logo

Taurex

United Kingdom 5-10 years
Trusted
8.37
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by FCA in the UK
  • Over 1,500 trading instruments including Forex and cryptocurrencies
  • Supports MetaTrader 4 and MetaTrader 5 platforms
  • Leverage up to 1:1000 with competitive spreads
  • 24/5 customer support via live chat and email

Cons

  • Not regulated by major authorities like FCA or ASIC
  • High minimum deposit of $500 for some account types
  • Limited educational resources for beginners
  • No comprehensive market analysis tools
  • Withdrawal fees apply for certain methods

Basic Information

Company Name
Taurex
Registered Region
United Kingdom
Established Period
5-10 years
Company Service Email Address
Contact Number
+4402039838250
Company Website

User Reviews

Emily Johnson
New York, USA

I’ve been trading with Taurex for over six months now, and I couldn’t be happier. The platform is very user-friendly and the execution speed is impressive. I’ve tried both MT4 and the Taurex app, and both are seamless. Their customer support is responsive, and I’ve never had an issue with withdrawals. Highly recommend!

Michael Chen
Toronto, Canada

Taurex has a solid range of trading instruments and the spreads are competitive. I particularly like the educational resources they provide, which have helped me improve my trading strategies. The only downside is the minimum deposit requirement, but overall, it’s a great broker for both beginners and experienced traders.

Sarah Lee
London, UK

I had high hopes for Taurex, but my experience has been disappointing. Withdrawing my funds took longer than expected, and the support team was not very helpful in resolving my issues. I feel like they need to improve their customer service to match the trading experience.

David Smith
Sydney, Australia

Absolutely terrible service. I opened an account and tried to withdraw my earnings, but it has been a nightmare. I reached out to customer support multiple times, and they either didn’t respond or gave me vague answers. I do not recommend Taurex; there are better options out there.

Taurex Overview

Taurex is a regulated forex broker established in 2017 and headquartered in Seychelles, with additional regulatory oversight from the Financial Conduct Authority (FCA) in the United Kingdom. The broker operates under the license number 816055, ensuring compliance with stringent financial standards. Taurex aims to provide a secure trading environment for its users, blending a robust regulatory framework with efficient trading solutions.

Is Taurex Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Conduct Authority (FCA) United Kingdom Segregated Funds, Investor Compensation Scheme
Seychelles Financial Services Authority (FSA) Seychelles Segregated Accounts

Is Taurex Regulated and How Are Client Funds Protected?

Taurex is regulated by the Financial Conduct Authority (FCA) in the UK and the Seychelles Financial Services Authority (FSA). This dual regulatory status enhances its legitimacy, providing a framework for investor protection. Client funds are safeguarded through measures such as segregated accounts, ensuring that client deposits are held separately from the broker’s operational funds. Additionally, the FCA provides an Investor Compensation Scheme, which offers further protection to clients in the event of broker insolvency. Overall, Taurex’s regulatory framework and fund protection measures contribute to a safe trading environment for investors.

Trading Platforms and Apps

What Trading Platforms and Apps Does Taurex Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android Two-factor authentication, one-click trading, technical indicators, economic calendar Demo accounts, VPS, API interfaces
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Multi-asset trading, advanced order types, market depth, technical indicators Demo accounts, VPS, API interfaces
Taurex Mobile App iOS, Android Biometric login, push notifications, real-time alerts, symbol lookup Demo accounts

Each platform offered by Taurex has distinct advantages. MT4 is well-suited for beginners and traders seeking a straightforward interface, while MT5 caters to advanced users who require a broader array of tools and functionalities. The Taurex Mobile App enhances trading flexibility, allowing users to manage their accounts and receive alerts on the go.

Taurex ensures a secure trading environment with features like two-factor authentication and encryption. The platforms support fast order execution, real-time market alerts, and efficient search tools, providing traders with the necessary resources to navigate the financial markets effectively.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Payment methods may vary by region. For example, Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. US users cannot use Skrill, and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your account, follow these steps:

  1. Log into your account and navigate to the withdrawal section.
  2. Select your preferred payment method for withdrawal.
  3. Enter the amount you wish to withdraw.
  4. Complete identity verification if required (typically for withdrawals over 2,000 USD).
  5. Submit your withdrawal request for processing.

Ensure all required documentation is provided for a smooth withdrawal process.

Customer Support

Taurex Customer Support Overview

Support Channels

Taurex offers various support channels to assist customers effectively. Users can reach out through:

  • Email: For general inquiries, customers can contact support at support@taurex.asia.
  • Live Chat: Available for instant help from support representatives, ensuring quick resolutions to issues.
  • Telephone: Customers can call for direct assistance at +44 02039838250.
  • Social Media: Stay updated and get help through Taurex’s Facebook page.

Service Availability

Taurex provides customer support 24/5, ensuring assistance is available during the trading week. The support team is multilingual, offering services in several languages to cater to a diverse clientele.

Additional Resources

In addition to customer support, Taurex offers educational resources such as:

  • Video tutorials
  • Webinars on trading strategies
  • Market analysis updates
  • Trading signals for enhanced decision-making

With a commitment to providing high-quality support, Taurex ensures that customers can easily access help and resources to enhance their trading experience.

Frequently Asked Questions

Taurex is regulated by the Financial Conduct Authority (FCA) in the United Kingdom and the Seychelles Financial Services Authority (FSA). This dual regulation ensures that Taurex adheres to strict compliance standards and provides a level of security for its clients.

Taurex offers competitive trading conditions, including a maximum leverage of up to 1:1000, spreads starting from 0.0 pips for the Raw account, and no commissions for Standard Zero and Pro Zero accounts. This allows traders to optimize their strategies effectively.

Taurex takes fund security seriously by maintaining client funds in segregated accounts, ensuring they are kept separate from the company’s operational funds. Additionally, Taurex employs robust security measures, including advanced encryption technologies, to protect client data and transactions.

Taurex supports multiple trading platforms, including MetaTrader 4 (MT4), MetaTrader 5 (MT5), and their proprietary Taurex App. These platforms are designed to cater to various trading styles and preferences, ensuring a user-friendly and efficient trading experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.